I needed to see a doctor in a hurry and the reception ladies found an emergency spot for me, explained that it would be a wait and even got me a glass of water too. The doctors are able to speak in plain english and tell you whats wrong

Approximate cost: $15.00

I went to buy a house. I booked an appointment time as I lived 2 Hours away and when I turned up they had sold the house but "forgotten" to let me know. This was the 2nd time this had happened to me with the same firm in as many weeks

Ordered and the staff were there at the table with coffee in 2 mins and it was not bitter and was hot. The staff even called back to the table to see if I wanted another cup or anything else.

Approximate cost: $4.20

I joined their free membership and get vouchers every month and last month saved 30% off one of my favourite books and its free to join and the store at Garden City is huge with heaps of books

Approximate cost: $11.00

I went into to book my holiday on a budget and will get to see all I wanted and more with change left over. Kylie gives people her undivided attention and gets the best for them

Approximate cost: $3600.00

i was looking for wine for an older person from overseas and the staff offered several suggestions and showed me thier gift line bottles which were brandy in a bottle like a violin etc and they even helped gift wrap it.

Approximate cost: $45.00

I went in to buy a new toilet suite as I thought mine needed to be replaced but a really helpful staff member explained how I could fix the problem for a fraction of the price

Approximate cost: $6.99

I had been turned down by other banks and some even said go get your father as he would understand these things. A lady in the street directed me to them and I had everything sorted out and my loan approved in 3 days.

Approximate cost: $60000.00

I recieved my statement and had enough points to order my vacum cleaner and was told I would have to wait up to 2 weeks for delivery. this was on Monday and I had my vacum cleaner on Friday.

the service is great and they will help you out to the car if you need help. staff are always smiling and their greeting sounds genuine. They also have no policy on trying to jam everything into one small bag either

Approximate cost: $150.00