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Member Rewards Program
Get vouchers and bragging rights for sharing your recommendations with the local community.
Earn Reward Points
Get Vouchers for Points!
Once you have enough points, you can cash them in for a fantastic voucher!
You only need 1,000 points to get your first voucher.
$10 iTunes Voucher for 1000 points
iTunes vouchers can be used to puchase music, books, movies, TV shows, and more through iTunes. See details.
$20 Westfield Voucher for 2000 points
Westfield vouchers can be used at most stores within Westfield Shopping centres. See details.
$20 WISH Voucher for 2000 points
Wish vouchers can be used at participating Woolworths, Safeway, Big W, Caltex and Dan Murphy's stores. See details.
Conditions for Member Rewards Program
*** Note: As from 7th February 2013, reviews for businesses in the Shopping & Hobbies categories will not earn reward points. This change is to encourage reviews for businesses whose focus is providing a service (rather than a product) as these reviews are generally more useful for consumers. At the same time, the points for reviews published to Facebook increases to 50 points. ***
1. Reviews must be genuine and useful
The reviews you submit must be genuine and reflect your actual experience as a paying customer with the businesses you review. They must contain useful information that helps other WOMO users make a decision about whether to use the business. As always, all reviews must abide by our Fair Play Policy and Conditions of Use. Please note that WOMO employs a number of different measures to ensure that all reviews genuinely reflect the user's actual experience. This is extremely important - after all, it is businesses' reputations at stake and WOMO users need to feel 100% confident in relying on the reviews to choose businesses which will best meet their needs.
2. One account per person
All participants should note that WOMO employs a number of different measures to verify that each user is a unique person and that all reviews represent a genuine account of the user's actual experience. The only person that contributes to an account should be the actual member (accounts should not be shared between family and individuals should not have multiple accounts). If, for any reason, we have concerns about the nature of reviews submitted, or the activity associated with an account, WOMO may, at its sole discretion, decide not to award points which relate to this activity and these reviews may also be removed.
3. Only reviews for small Australian businesses are rewarded
A key aim of WOMO is helping customers find out about lesser known businesses - the ones you only hear about through word of mouth. That's why for the Member Rewards Program, we only award points for smaller businesses and not large brands or chains. We consider a business to be small if it has less than 5 stores/outlets (even if they are individually owned, as we're looking for the lesser known businesses). When you review a business that we have not yet classifed, your points will show up as "Pending" - this will usually be resolved within 1-3 business days.
4. Reviews for businesses in the Shopping & Hobbies categories do not earn points
The Rewards Program is here to encourage you to share genuinely useful reviews. In general, businesses in the Shopping & Hobbies categories are selling a product, more than a service - ie. we buy from them because we want the product (yes, we know there are exceptions but the program has to have some boundaries to work properly). Although reviews for these businesses are still useful, rewards will only be provided for reviews in categories that are more service focussed.
5. Points for being the 1st to review a small business
Extra points are awarded if you're the first person to enter a business. (Most businesses are added to WOMO when a customer first reviews them.) Don't search for unreviewed businesses on WOMO - because you probably won't find any - instead go to "Review" and enter the details of a small business that you've used recently. If we don't find it in the system, then you'll be the first to review them. If we later discover that duplicate listings have been created, we will remove these points.
6. Only refer legitimate new members
When you refer new members, we'll award you with extra points once they do their first review. However, their account and review(s) must be genuine (see points 1 and 2). It's much easier to do this genuinely than attempt to create multiple accounts!
7. Comments must be constructive
We award points for your comments on other peoples reviews, however, all comments must be constructive, non-offensive and should add to the discussion about the business. Points may be removed for misuse of comments.
8. Compliments must be genuine
We award points when you give and receive compliments, however all compliments should be genuine and should only be given to members or reviews that have helped you in some way, or where the content was impressive and deserving of a compliment. Points may be removed for indiscriminate compliments or multiple compliments between members.
9. You must have complete contact details
To be eligible to receive a voucher you must have your real name, a unique, verified mobile phone number and a corresponding physical address entered in your Member Details under MyWOMO. A maximum of 2 members can be located at the same physical address or can share the same residential internet connection. We generally use Certified Mail to send vouchers so you may need photo identification proving you reside at that address in order to collect your voucher.
10. Points expiry
WOMO Rewards Points expire 12 months after they have been earned. Any points not redeemed for vouchers within this period will expire.
11. Your vouchers
All vouchers are subject to the actual conditions of the issuing business. After sending the voucher to your nominated address, Word Of Mouth Online assumes no responsibility for the arrival or usage of the vouchers and members should direct any enquiries about their usage to the issuing business (usually available via their respective websites).
12. Embrace the spirit of Word Of Mouth Online
The Member Rewards Program is designed to reward members for their genuine contribution to the Word Of Mouth Online community. All contributions should be sincere and support the genuine sharing of actual experiences between people. If, for any reason, we have concerns about the nature of reviews submitted, or the nature of other activity associated with an account, WOMO may, at its sole discretion, decide not to award points which relate to this activity and reviews and other content may be removed.
13. Only activity after the program launch can be included
The Member Rewards Program launched on 15th April 2012. Points are only awarded for your activity from this date onwards.
14. The promoter is Word Of Mouth Online Pty Ltd
This promotion is covered under NSW permit number LTPM/08/00375. Please contact WOMO by sending us a message here, or by phoning 1300 496 669 with any queries.
1. Reviews must be genuine and useful
The reviews you submit must be genuine and reflect your actual experience as a paying customer with the businesses you review. They must contain useful information that helps other WOMO users make a decision about whether to use the business. As always, all reviews must abide by our Fair Play Policy and Conditions of Use. Please note that WOMO employs a number of different measures to ensure that all reviews genuinely reflect the user's actual experience. This is extremely important - after all, it is businesses' reputations at stake and WOMO users need to feel 100% confident in relying on the reviews to choose businesses which will best meet their needs.
2. One account per person
All participants should note that WOMO employs a number of different measures to verify that each user is a unique person and that all reviews represent a genuine account of the user's actual experience. The only person that contributes to an account should be the actual member (accounts should not be shared between family and individuals should not have multiple accounts). If, for any reason, we have concerns about the nature of reviews submitted, or the activity associated with an account, WOMO may, at its sole discretion, decide not to award points which relate to this activity and these reviews may also be removed.
3. Only reviews for small Australian businesses are rewarded
A key aim of WOMO is helping customers find out about lesser known businesses - the ones you only hear about through word of mouth. That's why for the Member Rewards Program, we only award points for smaller businesses and not large brands or chains. We consider a business to be small if it has less than 5 stores/outlets (even if they are individually owned, as we're looking for the lesser known businesses). When you review a business that we have not yet classifed, your points will show up as "Pending" - this will usually be resolved within 1-3 business days.
4. Reviews for businesses in the Shopping & Hobbies categories do not earn points
The Rewards Program is here to encourage you to share genuinely useful reviews. In general, businesses in the Shopping & Hobbies categories are selling a product, more than a service - ie. we buy from them because we want the product (yes, we know there are exceptions but the program has to have some boundaries to work properly). Although reviews for these businesses are still useful, rewards will only be provided for reviews in categories that are more service focussed.
5. Points for being the 1st to review a small business
Extra points are awarded if you're the first person to enter a business. (Most businesses are added to WOMO when a customer first reviews them.) Don't search for unreviewed businesses on WOMO - because you probably won't find any - instead go to "Review" and enter the details of a small business that you've used recently. If we don't find it in the system, then you'll be the first to review them. If we later discover that duplicate listings have been created, we will remove these points.
6. Only refer legitimate new members
When you refer new members, we'll award you with extra points once they do their first review. However, their account and review(s) must be genuine (see points 1 and 2). It's much easier to do this genuinely than attempt to create multiple accounts!
7. Comments must be constructive
We award points for your comments on other peoples reviews, however, all comments must be constructive, non-offensive and should add to the discussion about the business. Points may be removed for misuse of comments.
8. Compliments must be genuine
We award points when you give and receive compliments, however all compliments should be genuine and should only be given to members or reviews that have helped you in some way, or where the content was impressive and deserving of a compliment. Points may be removed for indiscriminate compliments or multiple compliments between members.
9. You must have complete contact details
To be eligible to receive a voucher you must have your real name, a unique, verified mobile phone number and a corresponding physical address entered in your Member Details under MyWOMO. A maximum of 2 members can be located at the same physical address or can share the same residential internet connection. We generally use Certified Mail to send vouchers so you may need photo identification proving you reside at that address in order to collect your voucher.
10. Points expiry
WOMO Rewards Points expire 12 months after they have been earned. Any points not redeemed for vouchers within this period will expire.
11. Your vouchers
All vouchers are subject to the actual conditions of the issuing business. After sending the voucher to your nominated address, Word Of Mouth Online assumes no responsibility for the arrival or usage of the vouchers and members should direct any enquiries about their usage to the issuing business (usually available via their respective websites).
12. Embrace the spirit of Word Of Mouth Online
The Member Rewards Program is designed to reward members for their genuine contribution to the Word Of Mouth Online community. All contributions should be sincere and support the genuine sharing of actual experiences between people. If, for any reason, we have concerns about the nature of reviews submitted, or the nature of other activity associated with an account, WOMO may, at its sole discretion, decide not to award points which relate to this activity and reviews and other content may be removed.
13. Only activity after the program launch can be included
The Member Rewards Program launched on 15th April 2012. Points are only awarded for your activity from this date onwards.
14. The promoter is Word Of Mouth Online Pty Ltd
This promotion is covered under NSW permit number LTPM/08/00375. Please contact WOMO by sending us a message here, or by phoning 1300 496 669 with any queries.
