Went in to purchase some deodorant, had to wait in a line of 12 people as they were clearly under staffed, the store also needed some cleaning as milk had leaked and dripping all over the shelf.

Good customer service but long waiting time. Nice shop. Some staff were from India and did not understand English. So had few problem with Indian staff. Everything else was ok

At first this supermarket was good. Now it is not very good as some checkout staff treat regular customers like thieves. There is a faintly disparaging, if not offensively suspicious divide between staff and customers.

The latest restructuring is going to alienate customers even more with its installation of self service checkouts in what I call the corridor of death - a poky aisle lined with only machines, with the remaining normal checkouts way up the front.

Items for sale are placed right alongside service channels, some service staff excel at placing the goods they are stacking in trolleys where they cause the maximum blockage to customers.

The emphasis is not on people in this over rated supermarket, meat prices are astronomical, the fish on offer is second rate, much fruit is hard and inedible.

Where once I would go there up to three times a week, I try hard not to go there at all.

The benefit of this outlet is its convenience for the locals or others that may work in the area. Before this outlet was open locals had to go to the Coles at Kings Cross for major grocery shopping or to buy cheaper lunch items but they weren't discounted. At Woolworth they are discounted are there is a much larger range of products. When you do find a staff member they seem to be OK.

A standard Woolworths, prices are competitive, yet not great with a large selection of goods to purchase. The staff are only as helpful as they need to be, and don't go to any great lengths for your comfort.