After a very minor accident (just some panel damage) my insurance provider let me choose my repairer and I chose Woods because they were convenient and my parents had used them a number of times.
I very quickly regretted my choice. While the service was very good, the quality of work left a lot to be desired. They didn't manage to colour match the paint, they left overrun which looks like clear solid drips off the bottom of the door edge, there were specks of silver spray on the black roof rails and there were fine hairs dried into the paintwork. All things which I didn't notice when I picked up the car, but became apparent on closer inspection at home. I took the car back for them to fix the work. They still couldn't match the paint, claiming that there were six different shades of the colour on the car (which was only 3 years old), but fixed all the other complaints.
Later I found that there was clear over-spray on the headlights too, which wasn't immediately obvious (since it was clear), but in some light you could see where it was because it made the lights look cloudy. In some light you could still see the blend line where they unsuccessfully tried to blend the colour. But frankly, by that stage, I didn't want to be without a car again.
These minor cosmetic defects would be no problem really, unless you are intending to sell the car. Plus it was irritating to look at the car, knowing that the faults were there.
Later on, I found out that the management of the centre had changed a few times since my parents' experiences. It has changed again since my experience, so I can only hope it has improved.