As someone who is completely new to home ownership, I found Vision Finance to be exceptional at taking the time to explain how everything works. They took me through the process step by step and I felt safe in the hands of the team of experts.
The customer service and communication is excellent. The whole team made were friendly and made me feel at ease with every step of the process even though we were out of state and all correspondence was over the phone or via email. I would highly recommend this business and valuable people in it. Vision Finance work hard to get you the results you are after. I am so happy we crossed paths. I will be using them again.
We found vision finance through our accountant and 100% struck gold! At the time we were dealing with another company who said we could borrow the world but then fell off the face of the earth when communicating! When we first met with vision finance we were throughly explained all of our options and also stepped through the vision finance process of what happens next. We even settled on one option only to change it to another down the track. Nothing was too hard for vision finance. We settled two days ago and the whole process went smoothly. All of our borrowing in the future will be done with vision finance.
As a first-time home owner I found the service offered by the team at VISION Finance helped me through what was an unfamiliar process. They were always happy to answer any questions I had along the way, and were friendly and efficient. And I got a great deal on my home loan, too! Highly recommended!
Vision Finance can not be commended enough for their diligence, hard work, responsiveness and friendliness in working through what was a difficult transaction with two banks. We've achieved an optimal outcome that will save us thousands of dollars per annum. I would highly recommend them to anyone looking to finance (or re-finance) an existing property.
They certainly have a returning customer here.
Andrew M (Mount Eliza)
We cannot thank Vision Finance enough for their expert help in handling our financial situations. We have been clients for around 10 years and cannot fault the service provided. Katrina and her team provide solutions to suit our goals with the best options available. Communication at all stages of the process is fantastic. A very professional and friendly business experience.
Friendly, easy to deal with, informative. Highly recommend the team at Vision.
Thank you to the team at Vision.
Communication was excellent throughout and at settlement I was lucky enough to have Rachel looking after me who answered all my questions clearly and made the process much less daunting!
The team at Vision Finance are very professional, always friendly & great communicators .They kept in regular contact and were happy to answers our questions and concerns at any time They handled our complex loan requirements through each stage of the process making it simple to understand and stress free.
Outstanding customer service . Highly recommend .
From working with me on my first home loan over six years ago, to refinancing and assisting me to enter the investment market this year, Vision Finance have been nothing but professional and helpful throughout the entire process.
Their clear and concise communication at each stage ensure the process is as straightforward as possible.
Working with the Vision team ensures the process is streamlined, methodical, and as stress free as possible.
I never hesitate to recommend Vision Finance!
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