TERRIBLE!
Absolutely horrible quality of work. Their bodywork had ripples and was quite obvious and paintwork had orangepeel on an otherwise very new car. They are GIO reccomended because they do cheap, bodgy repairs. They had my car for weeks longer than first advised and the repairs were shocking. I refused to accept it after their 'repair' so they had another go, still not getting it right.
After being stuffed around for far too long, I picked up my car and took it elsewhere. The other repair shop was shocked at their attempt at a repair. Extremely rude [redacted due to personal identifier] and receptionist as well. [redacted due to generalisation and offensive language]

My car was sent here by the insurance company after a front-end smash. Two months later (with several phone calls putting back the finishing date due to 'parts'), it was returned to us with a scratched bumper bar and leaking coolant. The company dropped off a courtesy car to our house and towed our car away.

Four days later the car was returned to us again, and we noticed that the reverse sensors were not working and all of the internal lights were not working as well. When returned it to the repairer, then said it needed to be send to an auto-electrician (a separate company) and should be ready on a few days time.
After calling the repairer every two days for two weeks, with the excuse of 'parts' again, the car was returned to us.
Two weeks later, we have noticed the tubing for the windscreen water has been muddled up (you go the clean the front and the back one cleans, and you clean the back and the front one cleans) and the ignition start button requires several attempts to start. I am hoping the insurance company accepts my complaint and does not make me return it to this company again!