Amazing service from everyone in the company. Everything delivered on time and to the highest quality. Daniel is very patient and will answer all your queries. Installers are very neat and tidy. Reece follows up to ensure that everything is to your satisfaction. Cannot be faulted and I'm enjoying keeping track of my savings and what is going back into the grid!
I highly recommend Total Solar Solutions to anyone looking for a solar system installation. Right from my initial web query for a quote, TSS were nothing but totally professional. They responded to all my e-mails quickly and provided heaps of up-to-date and relevant information. When Daniel come over for a more detailed quote, he spend two hours with my sister-in-law and I. He answered all my sister-in-law’s questions (who knew very little about solar) with patience and precision. He did not oversell us on anything and removed items that were not going to be useful to my sister-in-law. The installers arrived at exactly the time promised and were friendly, efficient and, just like Daniel, answered all our questions patiently and in easy to understand language. Not only did they install our solar system, they upgraded our fusebox and installed an air-conditioner. They even installed an additional power point free of charge. In summary, amazing service, attention to detail and quality products - what more could you ask for? I can’t recommend TSS highly enough. A shame there is not a sixth star. Thanks Daniel, Christine and the installation team
Approximate cost: $12000
Hi Michael,
Thank you some much for taking the time to write such kind words! We really appreciate it.
It was our pleasure to be able to install the solar and Air-Conditioning.
Kind Regards,
Christine
We had our solar panels installed in December 2018.
From our first contact with Daniel to the installation with the guys and Reece we could not be happier.
Daniel Made sure we understood everything he was explaining to us over a cuppa, and later any questions we emailed him were answered very promptly.
The guys who installed the panels were fantastic, they are a credit to the company, they even replaced some cracked tiles that they found for us, they were very polite and cleaned up after themselves.
Reece the owner, came out and checked their work while the panels were being installed to make sure everything was to his high standed.
We would have no hesitation at all recommending Total Solar Solutions, to family or friends.
Thank you, Daniel, Reece and All the Guys.
Hi Dorothy & Julie,
Thank you for your lovely review! We feel lucky to have such great customers as our last installation for 2018!
We are extremely proud of our hand picked team.
We look forward to monitoring your system for many years to come.
Kind Regards,
Christine
Simple and delightful experience. I am a very happy customer and I would definitely recommend to family and friends.
Approximate cost: $9000
I found everyone at this company very helpful throughout all aspects of the job, from first inquiries through to installation. Would definitely recommend them to anyone thinking about Solar and looking for a friendly professional team.
Great service and a great team of guys who installed my system. I chose Total Solar Solutions Australia because they also have the LG panels.
From start to finish all the staff were super helpful.
They explained the system well and the job was done right the first time. Thanks to the team at Total Solar Solutions Australia.
(LG panels and a Fronius Primo inverter)
I am doing a follow up review based on almost a full year.
Was absolutely thrilled with our initial installation as our home faces some awful aspects and getting something to work for us was always a challenge. We set Daniel a brief of what we wanted and let them go to work.
Well we now have a power bill of $94 for the past quarter compared to over $900 for the same time a year ago.
Not only that the full year statistics on the SOLAR EDGE system show that Daniel, Reece and co did EXACTLY what they said they would do. Our generation over a year is equal or slightly more than the total consumption.
Next stop is a battery.
Can you guess the only company we would trust to supply and install it???
Approximate cost: $12000
Wow Mark, what a great testimonial! We are thrilled that you are thrilled. We often get asked the question "does solar work?"
Well with the correct size with quality components by a reputable installer, ABSOLUTELY!
Thank you so much for coming back after 12 months to post this. It truly makes our day to hear from customers like you!
Excellent service and knowledge from beginning to end, all the staff are professional and don't treat you like an idiot with all the questions I as a non experience person and a female to boot could ask.
Was very impressed when told re the after sales service as well which was not used as a selling point with my initial enquiry.
Love the app so I can see what is really happening with my power usage.
I would recommend to anyone wanting quality service and friendly staff.
Hi Lesley,
Thank you so much for your lovely review! We really appreciate it! You didn't have any silly questions as there is a lot to learn! I must have forgotten to mention about the app to track your production. We do see it as a highly valuable tool and I really think it helps people to understand how to get the most out of their system.
We will be in touch shortly with copies of all your paperwork and will shortly lodge your paperwork to the retailer and register your warranties on your behalf.
Kind Regards,
Christine
Was after a fully integrated quality solar system (including battery) and this is exactly what I got. These guys are fabulous. Very professional and extremely happy with the installation. Can thoroughly recommend this company.
Approximate cost: $20000
Hi Jen,
Thank you so much for taking the time to write a review for us. Thank you also for the referral. It is very much appreciated.
Enjoy your fabulous system. It is always a pleasure to deal with customer who like to invest in the best quality system you can get!
Kind Regards,
Christine
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Spot on - great company to deal with.
Wow. This is so lovely. Honestly it makes our day to receive feedback like this. As a small business we heavily rely on feedback like yours. Look forward to supporting and maintaining your system for years to come.