Fast postage, cheaper than most places and a great customer rewards program. I will only buy my work tablets and flea stuff from here as they seem to be the cheapest around. Free delivery if you spend enough. I highly recommend them if you want to save a few bucks on your pet care.

BEST PRICES!! Fast delivery and a site you can trust. Love shopping here, never have any worries or concerns.

I've been getting my cats' and dog's Advantage flea treatment from the Vet Shed for a couple of years now because it's so much cheaper than buying it from a Vet's surgery or normal pet shop. For example for a 4pk of Advantage for my cats it costs me around $38 and for my dog who is over 25kg, the 4 pk costs less than $45. They cost at least $15 more each at the Vet and local pet shop.

Shipping is quite fast too, less than a week usually, but sometimes they're out of stock and it can take a few more days, but they let you know if that's going to happen. So don't leave it til a couple of days before your pets are due for their treatment. Because of the occasional delays in the shipping I only gave 4 stars for Service.

A pleasure to shop at the vet shed. Very helpful and friendly staff. The prices are cheaper than the local vet, and when you have two pets to buy for you can save some of your hard earned money.

Approximate cost: $120

Its a great job these guys do! You can buy all your stuff for the year in one hit and get free delivery. The prices are cheap and they have most things in stock. If you love your pet try it out!

I have been using The Vet Shed for a number of years now. The website is user friendly; the service is always excellent and the delivery is fast. Spend more than $180 at a time (not hard to do with pets) and the delivery is free.
The warehouse is also open to shoppers - 8am to 4pm Monday to Friday

I generally order Tuffies dog toys from the Vet Shed due to their cheap prices - even adding in the cost of postage they are still a lot cheaper than most pet shops. They also stock the range of 'look who's talking' pet toys. Postage is very reasonable and delivery was quite quick.

I discovered this site while I was looking for some new toys for my dogs. The prices are competitive & the shipping is super fast (we live in Brisbane, and it arrived the next day). I would definitely shop from them again!

I have ordered one lot of goods from The Vet Shed so far, total value (including shipping) just over $125, and so far I am satisfied. I will very likely continue to order from them.

The thing that caused me to start looking for online pet product providers is that I have been unhappy for some time with the prices that my local vet charges for such things as Hill's Prescription diet and Advocate flea treatment. My pets are currently on Hill's Prescription diets (not to be confused with Hill's Science Diet). This food is expensive, and so is Advocate flea treatment. A little cursory googling suggested that there were much cheaper prices to be found online. So I did some more extensive searching, looking at more than 15 sites. Most sell vet products exclusively; a few are online department stores selling a wider range of products. After a very careful comparison of prices, shipping charges, range of products, terms and conditions, and website design, I settled on The Vet Shed for my pet food. I will possibly buy flea treatment from them as well; I'm not quite sure yet.

On the plus side:

1. Some pet product suppliers do not sell any pet food at all. (Which actually makes me wonder how they stay in business! Surely if you want to really succeed in retail, consumables are the way to go... customers use them up and then need more. But no, some sites seem to be happy just selling collars, toys, beds, and the like...) Some suppliers sell pet food, but not Hill's. Some sell Hill's Science Diet, but not the Prescription Diet. Some sell Hill's Prescription Diet, but only the dry food.

The Vet Shed is the ONLY site I have found so far that sells the full range of Hill's Prescription food, both canned and dry: C/D for cats with urinary tract disease, I/D for gastrointestinal disorders, Z/D for allergy problems, M/D for diabetes, L/D for liver disorders, and much more.

Incidentally, do NOT buy these Hill's Prescription products unless your pet has actually been diagnosed with the relevant medical condition, and do NOT attempt to diagnose any of these conditions yourself. For one thing, it would be a colossal waste of money, as these prescription foods are much more expensive than other commercial pet foods or raw meat. More importantly, diagnosing your pet's problem yourself would be an incredibly foolish and dangerous thing to do. These are not "just in case" products. They are to treat specific medical conditions that your vet has diagnosed. You don't need to actually buy these products from your vet, but you should ONLY buy them after receiving advice from your vet about whether your pet has a medical problem and which of these products, if any, can help alleviate the condition. The vast majority of cats and dogs don't require any special diets at all; don't let anyone try to convince you that they do. I've raised several generations of pets that have thrived on perfectly normal diets. This time round, I've just been unlucky. Not that I'd trade the little blighters for anything...

As soon as I discovered that The Vet Shed is the only online supplier that sells Hill's Prescription canned food, it gained a huge advantage over its competitors. If the main product I need to buy is only available from one online retailer, then that's where I'll have to buy it; and if I already have to buy one product from them, there's a good chance I'll buy other products too, to save time, even if they're slightly more expensive than elsewhere. (I wouldn't, of course, if they're MUCH more expensive than elsewhere - but more on that later.)

2. The Vet Shed's prices for the things I need are substantially cheaper than those at my local vet. Some examples:
* Hill's C/D canned food, 24 x 156g cans: local vet $74.52, Vet Shed $64.50
* Hill's C/D dry food, 1.8kg bag: local vet $38.34, Vet Shed $33.20
* Hill's T/D dry food, 1.8kg bag: local vet $37.20, Vet Shed $32.20
* Advocate 6 pack for large cats: local vet $70.29, Vet Shed $60.60

3. The Vet Shed's prices for Hill's Prescription dry food are not the very cheapest that can be found online, but are consistently within a dollar or two of the cheapest. And as I mentioned earlier, I'm not going to go chasing down every last dollar, buying each product from a different supplier just because that supplier is the very cheapest. Partly because I don't have time to stuff around with several orders, and partly because it would be silly to pay a separate shipping charge to all these different suppliers. Better to consolidate as many orders as possible with one supplier and pay one shipping charge for the lot. As long as each product that I need from The Vet Shed is within the same ballpark as the cheapest online price - and they mostly are - that's good enough for me.

4. I like The Vet Shed's shipping policy, and the way they are completely upfront about what it will cost. All items are insured and tracked by barcode, and they claim to take full responsibility for anything lost or damaged in transit. Their shipping rates are spelled out in full on their website. They vary by weight: eastern mainland states from $6.50 to $15; other states from $6.50 to $40; all states free if your order is under 3kg and over $180 (which sounds like a lot of money, but three or four six-packs of flea treatment will get you over this limit, and they weigh hardly anything); an extra charge for vaccines because they require refrigeration and express delivery.

If you can't be bothered reading through the table of rates and weights and working out what you'll be charged, they have a calculator that you can click on at any time as you're assembling your shopping cart; just enter your postcode into it, and they'll tell you the shipping charge for the total goods you've selected so far. To use this calculator, you don't even need to have come anywhere near the stage of finalising your purchase yet. I tried using a competitor's site, and eventually gave up in frustration because it would not even think about calculating shipping, would not even give me a rough estimate as to what the shipping cost might be, until I'd created an account and entered my name and full address. That I was NOT prepared to do. It's none of their business who I am until I'm ready to order, I won't know whether I want to order until I know what it costs, and how can one possibly compare prices across suppliers unless one can factor in the shipping costs as well?

5. As I compared these online suppliers, I also evaluated their websites for ease of use. Some were so annoying and clunky that I wondered if their cheap prices were worth the aggravation. The Vet Shed's website was one of the least annoying ones. It's well laid out, and I could quickly zero in on the products I was interested in.

To take just a single example of good web design vs poor design:

Poor design: One of the Vet Shed's competitors. Has a category labelled "Dog and Cat Products". Suppose you only have dogs, and you want some Frontline flea treatment. "Dog and Cat Products" -> "Flea and Tick" -> and now you're faced with a long, long list of products - 52 of them - including many cat products you're not interested in, yet you're forced to wade through all of them just to find the single dog product you want. Sure, there's a "Featured Items" menu on the right of the screen, but too bad if the product you want isn't a featured item. Have fun trawling through the list.

Good design: The Vet Shed. Has separate categories for dogs and cats. Dogs -> Flea and Tick Control -> Frontline -> takes you to a single page with twelve Frontline products for dogs, and you can easily see and pick out the right product for the size of dog you have and the size of pack that you want. Then if you're an owner who also has cats, you can do the same thing starting from the Cats heading. It's faster not just for people who only have dogs or only have cats, but also faster for people who have both.

It's common sense, but unfortunately many of the people who design websites seem to be lacking the ability to put themselves in the shoes of the site's customers.

6. The Vet Shed is one of only a couple of online retailers who have a loyalty program, for people who care about that sort of thing. Personally, I think a loyalty program is a nice bonus, but I'd never choose a retailer based on the loyalty program alone; the rewards are usually so small as not to be worth it. I'm more interested in quality of product, range of products, price, service, and how a business responds when things go wrong, as things invariably do from time to time. If I'm satisfied with all those things, only then will I turn my attention to loyalty programs. Anyway, for those who care, and want to know how it stacks up against another business they may be considering: according to The Vet Shed's website, at the time of writing the points value is 1.25%. That means, for example, if you spend $100, you'll earn points worth $1.25 that you can use to pay for future purchases. They do stress that they reserve the right to alter the terms of the loyalty program at any time, so don't assume it will still be the same by the time you read this.

7. They have an order tracking facility on their website, so you can see at any time what stage of processing your order has reached.

8. Delivery is fast. I live in Melbourne, and The Vet Shed is in Brisbane. I ordered my products around 5pm on a Monday evening, and they arrived Friday morning.

On the minus side:

Although The Vet Shed's price for a 6-pack of Advocate is almost $10 cheaper than that which my local vet charges, it's still far from being the cheapest available online. Of 15 online retailers I found that sell Advocate 6-pack for large cats, seven of them charge less than $60. The cheapest was $52.95. The Vet Shed, which charges $60.60, ranked eighth, placing it squarely in the middle. The remaining seven retailers were all more expensive than the Vet Shed. Curiously, if I add my local vet to this list, it doesn't end up in last place; it's only third last.

So I'm still unsure whether I'll buy my Advocate from The Vet Shed. I wouldn't be fussed about a dollar or two's difference, but we're talking potential savings of more than $7 a pack here if I go with the very cheapest supplier - and I go through several packs a year, so it quickly adds up. Naturally, one would have to factor in shipping costs - and that cheapest supplier is one of the annoying sites that refuses to tell you what the shipping cost will be until you're on the very point of finalising the sale, which instantly gets my back up. I'm going to have to investigate a bit more before I decide.

However, for the other things I need, the Vet Shed has proved very satisfactory. It unquestionably has the edge on its competitors due to its vast range of food, and its service so far has been excellent.

UPDATE 21 Aug 2012: I thought it was about time I posted an update of my dealings with the Vet Shed. I've had six separate orders so far, totalling more than $800, and have experienced not a single problem. Prices still competitive. Dispatch of orders is exceptionally prompt, which is good because there was one occasion when I only noticed that one of my cats was low on his special C/D food as I reached for the last can. (And he's not allowed to eat anything but C/D, so it's important that I don't run out.) Delivery is very reliable, especially because you have to sign for the package. Highly recommended.

Found the Vet shed on the net whilst looking for flea and worming treatment,found everything I needed within minutes as site is easy to use. As I'm local I printed out my list with the prices and went down there,super easy and cheap,flea/tick treated 4 dogs and all wormed plus I'm trying new the Angel Oil on our rescue Rotties skin irritations, all up $140 for everything, I'm happy so are the 4 dogs!!!

Approximate cost: $140