The Smile Place Mt Eliza

4.9
based on 154 reviews

Customer Approved
“We make customer
service a priority”

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154 reviews about The Smile Place Mt Eliza

19 Jun 2013

Visited dentist for a checkup and clean. Administration staff were very helpful. They were flexible with my appointment day and time and gave a thorough understanding of process, costs etc. always did they have a smile. Dentist nurse was friendly and comforting. Dentist was extremely professional. She discussed process as well as support for future hygiene, was positive, thoroughly checked teeth and detailed what was checked. Mouth with teeth felt brand new on completion. Practice was clean, along with dentistry equipment. Thank you for giving me a positive experience. I had not been to a dentist for 5 years and thought price great, this included X-rays. Thank you The Smile Place Mt Eliza. Easy car parking and location too.

Approximate cost: $300

It is lovely to hear your very positive feedback - thank you so much! We try and provide the best service we possibly can, and we're glad you were happy with your treatment. Thanks again!

Anonymous
26 May 2013

Had a fantastic experience at this clinic. Great dentist, Rob, he knows certainly knows his stuff, I love the fact that no pressure was put on me to do the work I needed done. I went back and saw the hygienist. It was great to have lots of accommodating times available. When I saw Natalie, she was great and boy does she know her stuff too. Told me things I wish I knew years ago. The clean was very pleasant, not only was i constantly reassured and made comfortable but actually we had a few laughs too. Whats more the nurse even patted my face down when the water sprayed! Talk about spa treatment service. Price as to be expected but your not just a number, your very much valued

Approximate cost: $126

We're glad you were happy with your experience - we do try and make each visit as relaxing as possible.
Thank you for your feedback - our team really apppreciates it!

verified email - 29 Jan 2013

This dentist is the only one I recommend to friends. The building is very beautiful - it makes you feel like you aren't at the dentist at all!! Truely a relaxing environment. All of the dental staff and reception staff are exceptionally nice. None are in a rush to get you back out the door - they give you the time you need to ask questions and understand your dental situation. I never look forward to visiting any dentist but when I visit here, it is always a good experience. I have visited about 4 times.

Approximate cost: $100.00 - i have only had check up and clean.

Thank you for sharing your experience, and for trusting us with the care of those whom you refer. We love to look after new patients! Sandy (Practice Manager)

verified email - 23 Nov 2012

Was originally recommended to attend the Smile Place by a friend and was not disappointed. Found the surroundings and staff to be just great. There is a lovely ambience about the place and the dentist and staff are caring and sympathetic to a wimp like myself. Have been there 6 times now over a period of time and would not hesitate to recommend friends and family.

Thank you for your review. We're glad you have been happy with your treatment, and it's lovely for our staff to have that feedback!
Sandy (Practice Manager)

Anonymous
19 Nov 2012

Finally Tooth Whitening that actually works! I had my teeth Zoom Whitened at this clinic a few weeks ago and the results were amazing to say the least. Natalie was great, she talked me through everything so i knew what was happening, an absolute delightful girl who i highly recommend you go see, i wasnt given false hopes like tooth whitening toothpastes that i had used in the past. Definately go here if you want something that works

It's really great to hear how happy you are with your tooth whitening! We've had some fantastic results. Thank you for the review - we appreciate your feedback. Sandy (Practice Manager)

verified email - 01 Nov 2012

This was the most pleasant experience I have ever had when visiting the dentist. It is nice to find someone who actually listens and is helpful

All our practitioners aim to treat our patients like they would treat their own family members. We're glad you found it a pleasant experience and thank you very much for sharing this with others.
Sandy (Practice Manager)

Anonymous
01 Nov 2012

After years of dreading a clean, I came to this clinic and saw their lovely hygienist, i held my breath and then suddenly realised i wasnt in pain! it was amazing! she was attentive, made sure i was comfortable and really cared. Would recommend to everyone!

Thank you so much for your lovely review. Natalie is fantastic - we all love her. She really does make having a professional clean a great experience.
Sandy (Practice Manager)

verified email - 08 Aug 2012

A very professional and considerate clinic. They take a lot of trouble to ensure a pain-free experience. I am confident in recommending The Smile Place to friends or family needing dental services.

Thank you so much for your review. It really is nice for us to know people are happy with our service. We would be delighted to care for your family and friends and appreciate your trust in us.
Sandy

verified email - 27 Jun 2012

Very friendly and efficient staff. Beautifully appointed surroundings. My son was relaxed and comfortable.

Thank you for your feedback. Glad your son was relaxed - that's our aim. Sandy

verified email - 26 Jun 2012

I have a terrible fear of the dentist and avoid going, leaving making an appointment till guilt overcomes me. I left the Smile Place wishing I had attended sooner and will keep my appointments regular from now on. Dr Rob was very caring and gentle and an excellent dentist.

We're glad to hear you found the experience less scary than you expected! Regular visits can help nip any problems in the bud. We love seeing patients come in for their regular examinations and often they dont need any other treatment. Thanks for the feedback! Sandy

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