The Smile Place Mt Eliza

4.9
based on 161 reviews

Customer Approved
“We make customer
service a priority”

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161 reviews about The Smile Place Mt Eliza

12 Feb 2016

As a child of the 70s and confirmed dentist coward I had the smile place recommended to me many years ago and I am so grateful to that friend.
Rob and his staff are so lovely and gentle that once I even nearly fell asleep in the chair!
I wouldn't go anywhere else.

sandyt5 15 Feb 2016

That's really love to hear! Thank you so much for sharing your experience with us.

10 Feb 2016

I was recommended to Andre' as my Dentist was away, not only did he squeeze me in for a consultation, he was able to fix my problem with great care and detail a few days later. I would like to point out that the anaesthetic given was totally unbelievable, never experienced it before, no pain, no swollen face, walked out feeling normal for once, yeh !!

sandyt5 11 Feb 2016

Thank you so much for sharing your experience. We keep emergency spaces every day so that we can fit in our patients when they really need us!

verified email - 27 Jan 2016

Dr Julie Pham has taken excellent care of me.As an older person I am particularly grateful for her kindly care.The clinic is calm and welcoming,as are all staff.

sandyt5 27 Jan 2016

It's so nice to hear that you found our practice welcoming and calm - that's exactly what we try to achieve. We really appreciate you taking the time to write this review,; thank you.

verified email - 25 Jan 2016

I would recommend this dentist to all ages, our whole family goes there. I have great faith in Dr Andre , his advice and methods. Whilst no one particularly likes visiting a dentist, he is caring and the various jobs I've personally had done were painless, efficient and more importantly I think done to the latest and high standards.

sandyt5 25 Jan 2016

Thank you very much for your comment. We really feel that not only should dentistry be painless, it should be as stress-free as possible. It's nice to know we are achieving this standard, and the whole team will appreciate your feedback.

verified email - 20 Jan 2016

After moving down to the Peninsula I dreaded having to find a Dentist that I could trust as I've always been a "white knuckle" patient. From the moment I stepped into the building I was made to feel very welcome. The receptionist stood up from her desk and welcomed me and I was greeted with the friendliest smile. The Dentist that I saw was Andre and he was so nice and he explained what was causing my pain and how it could be treated. I had some treatment on the day and was given a treatment plan. The Nurse was so lovely too ( can't remember her name ) and made me feel so much more at ease. I'll be back for sure. I can highly recommend Andre and the Smile Place.

sandyt5 20 Jan 2016

Welcome to the Peninsula and thank you for your lovely review. We're glad your visit was better than you had expected, and we look forward to seeing you again. We hope that each visit gets easier, and eventually you look forward to seeing us as much as we look forward to seeing you!

20 Jan 2016

I would just like to say how impressed I was with Dr Andre Schertel and the staff at The Smile Place, Andre was so incredibly thorough and gentle through out all my dental treatment both general and cosmetic. I couldn't be happier with my new smile.
Top dentist, I now take the whole family, knowing they are in good hands and would recommend this practice every time.

sandyt5 20 Jan 2016

Thank you so much for your feedback. It's great to hear you're enjoying your new smile, and we love treating the whole family!

17 Jan 2016

Seen Dr Julie Pham for myself and two sons, she is fantastic at her job and is great with children. Would highly recommend her.

sandyt5 18 Jan 2016

Thank you very much for your kind words - they are much appreciated. Kids (and adults) seem to love Julie. And she loves treating children of all ages!

10 Nov 2015

Turned my fear of dentists around - throughly recommend. Caring treatment, great value. Thank you x

sandyt5 11 Nov 2015

We're so glad to help! Thank you for your lovely comments - they are much appreciated by the whole team.

verified email - 21 Sep 2015

A true "dental phobe" I have avoided the dentist for many years due to awful experiences as a child. Andre and the staff were so wonderful. I was put at ease from my first contact over the phone and that continued through my consultation. Andre spent time chatting with me before even looking at my teeth and I started to feel more calm than I thought possible. In consultation with Andre we decided the best way to manage my fear for my first fairly major procedure and I am confident that in future I should be able to manage with gas and local. Cannot recommend this dental practice highly enough! Need more than 5 stars!!

sandyt5 11 Nov 2015

We are love helping patients conquer their fears and have the treatment they need or want. Well done and thank you very much for your review!

verified email - 20 Aug 2015

Again, I have nothing but the highest of praise For Julie and her assistant during my visit today. I would give an extra star(s) for the service which I received. A calming, most pleasant, cheerful, professional and pain free treatment.
Thank you

Approximate cost: $400

sandyt5 20 Aug 2015

Thank you so much for your kind comments. We really try hard to make the visits as relaxing as possible and it's lovely to hear it is being achieved. We appreciate your feedback - thank you!

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