A major job well managed by Carl, Andrew and Justin. Caused minimum inconvenience
Approximate cost: $1900
the 2 young gentlemen that came out were polite & very helpful would have no hesitation in recommending them & would definitely call them again if I needed any electrical work.
Thank you for your very prompt service.
Carl did an excellent job advising on the new product I required.
Sandy did a very efficient job installing my very swish new
Gas Water heater.
I have already recommended you company to my friends
At my book club.
Andrew was very thorough and efficient and knew what he was doing! He arrived at the stated time and was very informative of the task to be completed. Well done, Barbara & Chris
Approximate cost: $806
Friendly effecient. Had good suggestions to improve the outcome.
excellent workmanship would not hesitate to recommend to anyone else.
Very happy with work done from Vance & Dylan. Thanks for being so professional & efficient. Will be recommending Plumbing Doctor to all
Charged my mother, a single aged care pensioner with hearing loss, $3000 for supply & install of a family sized heat pump water heater five years ago. Last week when the water heater was malfunctioning she requested it to be repaired. A plumber spent four hours installing isolation taps on six internal taps, plus changed the outside tap handle to a ball valve, then charged her $1063. Didn't fix the heater but sent an electrician who said the heat pump had failed and wanted to charge another $600. Refused to pay, and after complaining was told $600 payment not required. Made a formal complaint and was told manager would contact me that afternoon or following morning. Still waiting
Carl has been very helpful in describing the problem that had arisen. He has also been very patient with me as my hearing is NOT good.
If more problems arise, I will certainly contact the firm again.
Had problems with leaking cisterns and taps. Geoff arrived on time to explain what needed to be done and gave quote. Within 2 hours of accepting quote, Vance came to replace cisterns and fix taps. Both provided friendly and efficient service. I'm very happy with the work done.
Approximate cost: $700
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