He fitted a new telephone connection in a room we are going to us as an office. He quoted $75.00 an hour and even though it took him a bit longer than this still only charged for one hour. He also answered questions we asked him about our TV reception (as we do not get a very good one) and offered advise. He also provided information on the poor reception we get on our telephone line which we found helpful. We will not hesitate to have him return for the work that we will be doing on an extension.