3 reviews about The Kitchen Company

verified email - 12 Sep 2018

We have just had our new kitchen installed by The Kitchen Company and couldn't be more pleased with the results. We chose them after reading many positive reviews online; they are so popular that we had to wait four months for our initial appointment with the designer, Sarah. She was very helpful and suggested all kinds of nifty space-saving ideas that we hadn't even considered.

The project manager, Adam, provided us with a schedule, and let us know when the various tradesmen would arrive. All of the tradesmen were very professional and courteous.

We would highly recommend The Kitchen Company.

Anonymous
30 Nov 2016

We had a 30k budget. They kept it under that & excelled our expectations! Thank you to Adam & his team. They were brilliant! Highly recommended!! The experience was faultless.

verified email - 13 Oct 2014

I recently had a new Kitchen installed by the Kitchen Co of Canberra using a Polytec laminate product .
Overall I was very happy with the Kitchen and the service provided. However after a couple of months I noticed that the Kickboard was starting to chip at the corner joints. I contacted the Kitchen Co and asked if they could rectify the problem.
I was informed that the Kickboards were not covered under the warranty and therefore I would be charged to replace them. The Kitchen Co suggested using a Laminate touch up paint which they do not stock.
I contacted Polytec and told them of the problem. They also said that Kickboards are not covered under warranty. They also do not stock or make touch up paint. They suggested going to a paint shop to see if they could match the colour. I am very surprised that I am unable to get paint to match a recently installed Kitchen. Not very good customer service.

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