DO NOT BUY from the Face Shop. The try to deny your rights under Australian Consumer Law. I bought a skincare product from them which contained an ingredient I am allergic to and I went back to the store the VERY NEXT DAY to return it, and they denied my return. They would not give me an exchange or refund and claimed I opened and used the product. Obviously I did not have time to use their product and the amount of liquid in the bottle is exactly the same. They are willing to lie to blame me for something I didn't do in order to deprive me of my legal rights under Australian Consumer Law.
I will be reporting them to the ACCC.
Approximate cost: $60
The Face Shop has a greta range of beauty and face products. Their price range is okay and the staff is great. Generally enjoyed my experience at this store.
Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.
Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...
Upgrade Your Account