Telstra is not the best phone service around. Connections are not good, speed is okay and price is not the best. Also find their telemarketing annoying. But still, would continue using.

Unfortunately when we moved house we had to change hour telecommunications provider for home and internet. We had been away from Telstra for a number of years and coming back to them was a less than pleasant experience. It took 2 weeks to connect the telephone and in the process disconnected the telephone of a neighbour, we are still waiting 4 months later to be put on the correct plan, still waiting for our bills to be combined, still waiting for the credits owed to us to be applied and was told internet was not available. Unfortunately I have to say that if I had a choice I would go with another carrier for our telephone and yes we have connected to another isp for our internet.