State Roads Vehicle Inspections

4.0
based on 21 reviews

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21 reviews about State Roads Vehicle Inspections

26 May 2017

So i reluctantly booked an inspection from state roads. After talking to the seller i thought i was looking at a beautiful 1971 chevy impala and wasting my time getting it looked at..... How people can lie so much is beyond me.
Alan looked at it for me as i didn't want to drive 900kms for nothing and I'm glad i didn't. The car was full of rust, brakes didn't work, windows didn't work, oil leaks,doors didn't shut properly. Basically a heap of [redacted offensive word]. Money well spent and i will use again.
Thank you very much Alan and state roads. Saved me over 20k. Or another 20k with potential repairs.

verified email - 06 Jan 2017

Be very very careful with understanding what there product is - Offering
- Covering
- And that you register your service even though they clearly
have your details / payments as a record of there service.

I purchased a vehicle with their inspection, and exactly 4 weeks after i was told by a mechanic that there was a serious issue with the front tail shaft.

Because i had not realized that i had to register after the inspector to claim a warranty, the issue cost me $1,400 to fix.

Why didn't the inspector mention "make sure you register?"
Why didn't the receptionist mention "make sure you register"

I hadn't booked online so i HAD NO WAY OF KNOWING THIS. I had an old business card with the contact number and business name.

Again make sure you are fully aware of the way this product operates. As they are lovely when things are going well, but very deceiving when it doesn't .

Having no option for Google reviews says it all!

Hi sorry to here your dissatisfied with our service. We endeavour to give a thorough and fair service and never to deceive our customers. However we do have a very clear written section on our website regarding what we offer.
The problem you have encountered 4 weeks after the inspection was not faulty when inspected and we cannot see into the future especially with a older second hand car. Our garuantty is very fair and very clear and we are obviously not able to offer a full statutory warranty like a car dealer that would possibly make a large profit on the sale and would cover everything possible.
So again I am sorry to here of your unhappiness with the inspection but we try our very best with the best Mechanics in the Buisness.

verified email - 15 Oct 2016

Fast response and a very professional service. The support was flawless and the mechanic that inspected my vehicle was fantastic. The Platinum report itself was comprehensive and very informative. this level was a good investment and offered peace of mind I would use this company over the RACV report service next time without hesitation (and I'm insured with them).

Approximate cost: $380

verified email - 18 Oct 2015

I have used these guys about 4 times now.Would never buy a used car unless this company did the inspection - better than RACV test - that's for sure.

verified email - 02 May 2012

Amazing these guys give the best service and saved me from buying a previously written off car and i had no idea, so thanks again Andrew you saved me $75.000 .....

Approximate cost: $200+

verified email - 12 Apr 2012

Terrible experience that cost me over $5,000. Beware who you are dealing with here and don't be fooled by the web site. This company is just a web site and they sub-contract out all inspections-so you are left to the mercy of who they happen to sub-contract out to on the day. When things go wrong the most you can claim out of them is $500 (and you are lucky if they even offer you that as they were expert at blaming everyone but themselves). My experience cost me over $5000 as they missed a completely faulty gearbox. The sub-contractor was rushing between his comitments and he spent one hour doing a two hour inpsection! Not worth the risk in my opinion - instead go with a firm where you know which mechanic will be doing the job and they will unequivocally back up the quality of their work.

Approximate cost: $250

Stateroads only use the highest qualified engineers and know exactly who is doing your inspection. They offer the same or better guarantee as any opposition however don't have a crystal ball to see inside a mechanical component without dismantling it , After 25 years of inspections we must be doing something good as we have previous customers call every day to use our services.

exoticsz 18 Apr 2014

If you drove the car away it was obviously mobile.

Mechanics get blamed for things they have absolutely no control over which is silly, but looks like you needed someone to blame.

Unwarranted comment.

Anonymous
21 Sep 2011

Truly happy with the service that my inspector conducted, i now have a great car that with out this inspection, i would of not bought it.Thanks state roads. 10/10

Anonymous
15 Sep 2011

I would use these guys again and again (that is if I could afford to buy more cars!)
I had State Road look at two potential cars for me.
The inspector on the first one was fantastic (I was able to be there at the time). He talked me through potential issue with that model, and found a few things wrong with the car which if they failed would be very costly. So I kept looking. The second inspection confirmed the next car was a keeper. Took their advice, bought it, and VERY happy!!

Approximate cost: $285 (each)

verified email - 10 Feb 2011

Easy transaction very thorough and informative. Were able to go to Silvan whereas competitor would no. Would highly recommend.

Approximate cost: $269

verified email - 27 Aug 2010

Really friendly staff with a great attitude. The prices are quite good and the parts and accessories were fantastic. Highly recommend as they were great.

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