Thanks for a great job Terry and for returning a second time to address the stains that resurfaced.

Lathlain, W.A.

Here it goes like this, every time we need a carpet clean we google carpet cleaning businesses. We find someone other than we used last time and the one before, hoping this time carpet will be cleaned the way it should and obviously it wont, so we google some other company the next time round and the loop goes on, and i think its fair to say that many of the reviewers here may have felt the same way until we ALL found "Terry". He is a business owner with a vision, a great listener, he understands our carpets (low end to high end like silk/furr) inside out. With 2 kids around our carpet had stains from food, spills, panadol.. you name it, and they are all gone So anyone reading this review thinking of doing a carpet clean with any kind of stains and patches look no further than Terry. He is a Hard find. All the best terry with your business expansion, hope you find a right person to join your team (anyone looking for a carpet cleaning businesss pls call him). He is a wealth of knowledge and a cheatsheet he hands out to his customers will save you $$$.

Terry from Stain Busters was not only professional, courteous and on time, he was also a pleasure to meet. He's friendly and helpful and really made me feel like a valued client. His advice and knowledge was extensive and there wasn't a question he didn't have an answer for. What I liked most, is he wasn't rushed. He didn't make me feel like he needed to get the jump done fast and move on to the next job... He sat down and explained everything to me before and after the actual carpet cleaning. He clearly cares, about his clients and about the service he offers. My carpets were thoroughly cleaned and he managed to remove some old blood stains on my white wool carpet that my cat left after devouring a rat! The last carpet cleaner I used didn't manage it, so I'm really impressed Terry was able to save my formal lounge carpet from that nightmare! I will use Terry for all my carpet cleaning needs in to the future. Oh, he also ensured there were no water patches left on my floorboards from his equipment to ensure no accidental slips. Like I said, he really cares! Highly recommend. He's the best.

For reference, I had the equivalent of 8 large rooms, a flight of carpeted stairs, a hallway and a very expensive large silk rug steam cleaned on this visit.

Approximate cost: $400

We contacted Stainbusters for a vacate carpet clean, and they were excellent from start to finish!

Terry was lovely, very quick and responsive, and did a fantastic job in cleaning the carpets in our unit.

I cannot recommend them highly enough.

Terry doesn't just offer the best value for money carpet cleaning service I have ever used - he is also a wealth of knowledge and genuinely cares about his work and customers.
He has rescued my cream-coloured carpets on two occasions now - completely removing a large amount of vomit the first time, and then automotive grease which had been walked through the house.
He is able and very willing to give great advice over the phone about what to do with the mess/stain while waiting for him to get to it.
He also did a superb job of cleaning and revitalising my much-loved but very tired looking lounge suite.
I cannot recommend Stain Busters highly enough - absolute top quality service.

We needed our carpets and our white leather lounge suite looking perfect for a bank valuation. Terry was on time, helpful, friendly and his work was excellent. The 30 year old carpets are now spotless, and the leather lounge is now white again. Other companies / products we've used in the past haven't yielded results anywhere near as good, so I will definitely book Terry / Stainbusters again in the future. Terry also gave me a very helpful sheet on how to remove any future stains, before they set. I actually offered to pay him more than he quoted, since I was so happy with his work, but he wouldn't take it. Terry is seriously fantastic. I highly recommend Stain Busters / Terry.

Approximate cost: $300.

Had an urgent stain removal job first thing this morning, frantically googled trying to find someone and i had Terry here and the stain completely gone within an hour or so.. i was amazed to say the least. I thought my expensive mattress was completely ruined

Terry attended to a unit we have, our so called experienced Property Managers insisted that the carpet stains would not be able to be removed and told us we needed to totally replace all the carpets. Terry did a fantastic job and the stains were removed. I will suggest to our former PM and also our current PM that they all use Stain Busters in future. Awesome!!

We were contemplating replacing the sandy-coloured carpets throughout our house as they were just riddled with years of stains. However with a baby on the way we decided to try & save some money by seeing how they came up with a professional clean first. And WOW did they come up a treat!! We were so very happy with the end result - stains spot cleaned and and a MUCH cheaper alternative to replacing all the carpets throughout the house. Terry was an honest, genuine professional and we will certainly use Stain Busters again when the carpets need another refresh! Many thanks again!!

Approximate cost: $160

Terry of Stain Busters runs a professional carpet cleaning business and has a proven record of successes with cleaning our properties over the years. We have challenged him with some of our requirements and he has shown how capable he is every time.
We can recommend Stain Busters without hesitation and found Terry to be honest and very knowledgeable with an easy manner.
We would never use any other company, why would we, would you?