2 reviews about St Ives Chase Service Centre

11 Jan 2022

Fantastic service - helped fix an engine issue on the same day. Since I had completed a few jobs with them recently as well as a service, they waived an extra fee as goodwill. Would recommend to anyone in the area!

verified email - 09 Nov 2016

Went there for rego check and servicing. Changing oil for $260 and that was OK. They suggested to do more and I picked some items. Replacing sparks, topping up steering and coolant liquids cost almost $400 (hourly rate $99) which was a bit surprise to me. Got a ABS light and they did diagnostic code clearing and charged another $96 but the light came back on during my ride home. Went back the next day and left the car there for an electrician check as they suggested. I was later asked to pay for two hours labour after denying their proposal to replace ABS pump which would cost thousands. Two hours labour just for basic chassis ground check (shown on the report, not even checked ABS sensors)! I then asked for a refund of previous code clearing fee since it was not successful and since I was about to be charged $198 for another unworthy electrician check and they were not happy and insisted their OBD scanner costs $7K (ridiculous). Finally I paid another $102 and went away with nothing fixed. Will definitely avoid this mechanic shop in the future.

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