I arranged for this business to do a carpet clean for an end of lease, the unit was completely vacated the day the cleaner did the work. He looked and recommended a deep clean as I had been living there 8 years. They say on their site they are 100% guaranteed. The carpet was left sopping wet. The agent said it was unacceptable and when I went back to check the carpet was very dirty, as though he hadn't used any detergents. Despite a number of calls and emails and promises to do it again, it was never done. Eventually I was told they would refund my money, over a week ago and a couple of calls still no money. I am now losing money from my bond because of them. My experience has been upsetting and frustrating, they keep making promises and just not delivering. I can't recommend this business, it has been a disaster.

Approximate cost: $230