15 reviews about Sizzler

23 Jul 2017

loved the food great experience, staff were really nice well trained and were well dressed and imformative

verified email - 09 Jan 2015

I honestly don't know what all the fuss is about with Sizzler! My (adult) daughter asked if we could go to the Cleveland Sizzler for a treat and I somewhat reluctantly agreed, having never really liked this restaurant (or the concept) in the past.
How some reviewers can say it is reasonably priced amazes me. The cheapest grill is the 200g rump steak at $29 and the average is probably about $36. Sure, this includes the salad bar ($24.95) but it's a mistake to think 'I'm getting the steak for $4.05' since you obviously eat far less from the salad bar if you're having a steak.
The choices at the salad bar are certainly impressive, but unless you absolutely 'pig out' I honestly don't think you get value for money.
I better mention the food, since that's why we were there in the first place!
While we waited for the mains I had the pumpkin soup with some potato skins on the side. Quite nice really. My daughter 'pigged out' on the salad bar.
Two of us ordered the 200g rump and my daughter went for the steak and 'dusted' prawns (what on earth is 'dusted'?).
The steaks were ordered very rare (1) and medium rare (2) but they were all very rare and not exactly very tender either.
The Malibu chicken supreme was reported as being 'ok' - hardly a compliment. It did look rather dry.
The bread and butter pudding was quite nice, if a little dry (it had been out for a fair while) and the pina colada panna cotta (in a shot glass) was rather nice. My daughter had three! (but they're obviously quite small).
The service (not that there is much) was average - reasonably friendly but not terribly welcoming. The atmosphere - well, you don't go to Sizzler for the atmosphere! It's a bit of a barn!
In summary I decided that I would much rather have spent the $125 (after senior's discount) at our favourite local Thai restaurant where the service is excellent, the food amazing, it's byo (so you don't have to pay the ridiculous wine prices at Sizzler), the atmosphere is very pleasant, and you don't have to go for a hike to get your own food.
Sorry Sizzler - I won't be a regular customer, if I go there at all in future. But I doubt you'll miss me :-) !

Approximate cost: $32

verified email - 02 Nov 2013

This is an example of a big name relying too much on past reputation. The food does not always seem as fresh as it could be, and depending on time of day, the service is not readily visible. The seafood salad was minus the seafood, and some of the salads looked tired. Would give them another go, but my expectations would not be high.

markh40 02 Nov 2013

The service has not been too bad for me, but freshness I'm with you there.

verified email - 20 Sep 2013

The last time I visited Sizzler's at Cleveland, was for my young cousins birthday dinner. We were in a party of about 10 adults and children, and most of us ordered a meal that came with the salad bar & and drink. The cost for myself and my partner to dine here cost us over $70 for a steak, soft drink and salad bar each, I think this was overpriced considering the quality of the food, and that Sizzlers used to be known as a place to go to for a cheap, GREAT quality feed. Now I consider Sizzler's the place to go to when I wish to be charged 4 or 5 star restaurant prices, for food that is seriously lacking in quality, freshness and taste.
The worst part of our visit was during the ordering process when you first walk in. My young cousins pointed out the three people lying on the floor of the restaurant near the entrance. There were two people under a table, and the third laying in the open between two tables. When this was brought to the attention of the lady taking our meal orders, she calmly advised that they were just staff members who went out last night that were sleeping as they went out the night before. She actually laughed about it, like it was a normal every day occurrence. After seeing the way the staff members of this "restaurant" behave, I refuse to return to return and spend any money here.
Overall, I think this Sizzlers offers overpriced food and terrible attitudes of the service staff.
Hint to management, I do not go out for dinner so I can see hung over staff members sleeping out in the main restaurant areas. It was disgusting for the young children to see this, to see them point, laugh and ask if that person was dead.

Approximate cost: $25

raym9 22 Sep 2013

I can't believe this would have happened, I've been here 100's of times and never has it been like this. I think you were just unlucky, give it another try first.

verified email - 06 Sep 2013

I love sizzler, it has all you need, main meals, salad bar, drinks and a desert to finish. I think its a bit expensive, but aside from that the quality is definitely there.

Ebony123 08 Sep 2013

this place is great, apart from my husband jamming the ice-cream machine!!!!

verified email - 25 Jun 2013

Food was good, The salad bar always has plenty of choice although sometimes they werent fully stocked up. The food took a little while to come out although it was delicious once it arrived.

Chriskennedy0049 28 Jun 2013

Overpriced and same old .even collins food group are concerned about this failing franchise .

markh40 24 Aug 2013

Very dear, but good food.

Anonymous
verified email - 10 Aug 2011

I go there for the salad bar. As a child I used to like it, but now I find the food a bit bland. It is a reasonable price if just you are going, but if you want to take the family the price escalates hugely. I do love the refillable drinks and the desert section though :)

Anonymous
verified email - 15 Feb 2011

Staff were very friendly and the food was good quality. Price was a little expensive but to be expected.

Approximate cost: $20

verified email - 17 Jan 2011

i enjoyed dining here, great experience! nice food love the garlic prawns! reasonably priced and alot to choose from

Approximate cost: $35

Anonymous
verified email - 24 Oct 2010

my family and i really enjoy going here for meals, it has a great variety and the food is fresh and tastes real nice. most of the time we are happy with service and food.

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account