Needed a new toilet installed. Was phoned day before he was due, then phd in the morning to say he was an hour away approx. Fast and efficient service by this firm's plumber. Cleaned up bathroom well and took the old toilet with him. Great! It is really appreciated when a tradesman arrives when he says he will. A firm that realises my time is as valuable as theirs! I offered the guy a cuppa afterwards and he said he didn't have time, but if I'd offered it while he was doing the installation, he would have had one. Well...removing and fitting a new loo is not usually the time when people like drinking tea. I will be more on the ball next time though.

Approximate cost: $449 with rebate