This business is a scam. The company, whose real name is Scope Facility Services Pty Ltd, was deregistered by ASIC in February 2016 and the ABN was cancelled in December 2017. Despite this, the company still maintains a website at http://scopecleaning.com.au which gives the appearance that the company is legitimate, when it is not. It operates from a private apartment in Bexley NSW. My daughter paid this company $593 in September to clean her house and they didn't turn up. She's still waiting for her money.