Safetylink Personal Response Service

1.0
based on 1 review

1 review about Safetylink Personal Response Service

verified email - 24 Feb 2011

The service is extremely inadequate... The product is inadequate. The service response is inadequate. Im sick of paying for nothing . Its over.. This product is for the safety of elderly and frail people when they are left alone . I have been waiting now for 3 days for them to replace my mothers unit which has completely broken down... there has been no contact from the technician to tell me when I can expect to get this seen to.
I am appalled. This is just one of many problems we have had with them.

Considering the substantial costs associated with this ‘service’, this situation is utterly deplorable and simply inexcusable. While I am empathetic toward your predicament and wish that you did not find yourself within this situation, I thank you most sincerely for your candid rating and will be sure to pass your experience on to others in the hope that they too are not ‘caught-out’ with a dodgy product/service. After all, the result could very well be a deceased loved-one.

DonaS 09 Mar 2011

Mum now has doctors safety line and they cant do enough for us.

Dona

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