6 reviews about Rubens @ Hepburn

verified email - 14 Feb 2018

This place never gets my order right no matter when I go or how clear I am. Their service is average, the food is below average and the wait times are excessive. Went with a table of 2, ordered a risotto and waited over an hour. Wouldn't recommend this venue unless you've got plenty of time and money to waste.

Approximate cost: $60

verified email - 23 Jul 2015

pizza is smaller than normal. because it is gourmet it isnt very filling. tasted ok. bruchetta also small for the price. cabonara bland. prices good to average. tables way too small for four.
atmosphere great. service loverly. beer average price.

Approximate cost: $120

verified email - 28 Dec 2014

Got some pizzas from these guys - delish! Even though they say their pizzas are smaller than usual they are normal size and quite filling. The staff were able to successfully convey the changes we wanted to make to the chef and the order was made in a timely fashion. Lovely friendly staff and comfy restaurant

Approximate cost: $18

02 Jun 2013

we went there for dinner last night.
The service was amazing. our waitress was fantastic. unfortunately i didn't get her name. we had bruschetta and then my husband had the eye fillet & i had the dijon chicken. everything was fantastic. the moscato i had was delicious. the waitress was extremely friendly and attentive. i would say probably the best service i have had at any restaurant. it is very busy though so i would book so you don't miss out.

verified email - 12 Apr 2013

Came here again on a long weekend and it was great as we ordered before the place had even opened for dinner, the order was taken and the food was ready within 15minutes, except a hold up on the cold desert. having ordered take away, it was still warm when we arrived at hotel. It was extremely tasty and delicious, we will return here for sure & recommend this italian restaurant to anyone who loves italian cuisine. thanks for great service

Approximate cost: $18

verified email - 05 May 2009

My husband and I went here on a Friday night and had to wait about 10 minutes for a table as we hadn't booked so probably best to book in advance. It was worth the wait because the food was so yum. It was warm and inviting and the service was exceptional. The manager came and asked if I wanted a cushion to sit on (I'm heavily pregnant) and tried to make me comfortable even though they were busy. The food took quite a while to come out but we didn't mind because the ambience was so lovely and the food was delicious, it was worth waiting for.

Approximate cost: $20

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account