Pleasant customer service, chips are always consistent, meaning they are always cooked well the same time all the time and the scoops are always the same- they do not vary form one time to the next. The actual store as various day to day items on the shelves like flour, garbage bags, continental pasta. Sometimes, during the busy times, it seems they could do with another staff member. The front glass where you would keep your refrigerated items on display is not very appealing. Overall, takeaway food is great, we go there all the time for fish and chips.