1 review about Quality Inn Colonial

verified email - 28 Jan 2014

I found this motel on a last minute accommodation site & they had a deal for $195 + breakfast so I rang them direct, she firstly told me $195 for the room only but after I asked about the online deal she said they would do that for me. (I wouldn't have paid $195 room only...there were a few other cheaper options)

We stayed in the family room with a queen + 2 singles, it was very clean & large for a motel room. Linen was good quality.

They offer free wifi & have indoor pool, spa + sauna.

Good location on the highway, but also very quiet. We weren't bothered by road noise at all.

The breakfast was a continental buffet, so we ate up! (they had cereals, toast, fruit, yoghurts, juice, coffee (cappuccino/latte whatever you likes) hot chocolates & tea) The man in there serving was very friendly & quick to replace things that were running low.

The staff at reception were ok, polite I guess, but not really talkative or friendly.
When I checked in the man took a call while serving me, didn't say "will you excuse me so I can answer call..." or say to the person on phone please hold on for a moment I'm serving someone which I found a bit annoying...

When we checked out we weren't asked if everything was ok/did we enjoy or "see you later, enjoy your day" it was just thanks, bye. I don't expect a big fuss but making people feel welcome to the motel or wishing them a good day on check out would leave a better impression...

Overall a nice clean comfortable motel.

Approximate cost: $195

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account