I recently visited Platinum Automotive Care for the first time and was thoroughly impressed with their service. The mechanic who worked on my car was incredibly honest and efficient. He took the time to explain everything to me in a way that I could understand, and he gave me a detailed breakdown of the repairs that needed to be done.

What really stood out to me was how transparent the mechanic was about the pricing. He gave me an estimate before any work was done, and he stuck to it. There were no surprises or hidden fees, which was a refreshing change from my past experiences with other mechanics.

The service itself was done quickly and efficiently, and my car was back on the road in no time. I appreciated how clean and organized the shop was, and how professional and friendly the staff were.

Overall, I had a great experience and would highly recommend them to anyone in need of a reliable and honest mechanic.

No. I had them install an expensive new part (ABS pump for an ML320) obtained directly from Mercedes. Once installed, I paid but was dismayed to find that the traction still light kept coming on. They claimed the part was faulty and refused to do anything. I had to take it to a Mercedes service centre who fixed the problem and installed the part properly. When I asked Platinum for a refund on the service fee, they refused and claimed that the Mercedes service centre were the crooks. I could not recommend PLATINUM PREMIUM CAR SERVICES. I was out of pockets $100s of dollars for nothing!