I visit the medical centre that is next door so it is very convenient to use the chemist. The first visit was great, the pharmacist whose name was Norton was friendly, helpful and it was great. The next couple of times I was served by Theresa who is another pharmacist there and I have never met a ruder woman in customer service. She would not acknowledge people waiting and when someone else walked in she actually tutted! She served people out of order and refused to help an older woman who needed advice. It was as if the customers were ruining her day. She should not be working with the public. This is a true account of what happened.