Dear paul-j251. We regret to hear that you were not happy with the service provided at your recent appointment. Please note that it is the patient's responsibility to check their level of cover with their Private Health Insurer prior to any appointment, as the rebate will depend entirely on what policy you have elected to pay for. For future reference, our fee structure for all services we provide is comparable to other Registered Specialists in Perth. HBF have incorrectly advised you that an initial appointment fee on average is $70. This fee would even be less than most General Podiatrists in Perth would charge.