This business has Closed Down
Word of Mouth has been informed that this business is no longer trading. If this is not correct, please notify us.

Orso Bayside Restaurant

4.0
based on 5 reviews

Write a review

5 reviews about Orso Bayside Restaurant

verified email - 16 Sep 2020

Booked a spring wedding for 2020, and Orso has turned what was supposed to be a happy experience into a continuing nightmare. Extremely disappointed in the management's conduct during covid-19. I tried to postpone payments at the start of the pandemic, but was felt pressured into continuing with the threat of losing my substantial deposit which I could not afford to lose. I tried to postpone to 2021 or 2022 in Spring, but was told the price would increase significantly in both instances, which I am unable to afford. They then offered me dates in Winter next year for no additional fee, which they are currently offering at $10/person less than we have been charged. They also offered me a venue change, to others that they own which are in no way comparable to the experience we expected at Orso, and are currently offered at up to $50/person less than what we have paid. Orso says that they can still provide me a DJ and dance floor which was part of our package and still provide the service we have paid for so are refusing to refund our money. Due to the covid-19 restrictions, you are not allowed to dance/sing or mingle with your guests, so they are also expecting us to pay for something we can't even use. Management has also stopped returning my calls which I have found to be very unprofessional.

They are also aware that I have recently lost my job due to covid-19.

There are many other venues that are offering full refunds if you need to postpone your plans due to covid, I would strongly suggest booking with one of them to avoid the trauma of dealing with this company in these uncertain times.

verified email - 20 Jan 2012

in case of a wedding it is small enough and can be very intimate regarding the food is really nice . service as well . lovely people in a lovely place

verified email - 11 Aug 2011

Very pleasant venue right on the water near Spit Bridge. Peaceful atmosphere with excellent food & service. Wil definitely go back for another visit when a special occassion arises.

Anonymous
verified email - 27 Apr 2011

We rated the Food excellent. We rated the Service excellent and we rated the Atmosphere excellent. We will definitely be back.

verified email - 26 Aug 2009

Overall I give a WOW for the spectacular view, which I recommend to commence dining before sunset, so you experience the day and night view and of course the sunset. The food is expensive but of decent quality. I would go back mostly for the view/atmosphere!

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account