Had a ipad that was in Warranty took it there twice and still no hope. Rang optus and they said go to Kawanna Optus was greeted by the staff and my problem was fixed in 5mins. So if you sell a product know it own it. NEVER GOING TO OPTUS CALOUNDRA EVER AGAINPOOR CUSTOMER SERVICE
Approximate cost: $800
we were with another carrier but they had poor coverage so swapped to optus so far so good still get drop outs there pre paid deals not bad
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