Nu-Life was booked to attend my home between 1-3pm to service a television correction problem. They did not attend. When I rang to find out why, I was confronted with obfuscation and excuses. I wasted my afternoon and will not be using this companies services again. I do not recommend them

Called for a free quote as my reception on my tv was bad. Service man came out and spent 20 mins on roof and all i could hear was banging. Then he comes and quotes me $260. He doesnt seem too confident in telling me what the problem is so i say no. After i said no, he spends more time on the roof while he packs his things away then tells me he can fix the problem for $230 instead. I decline. When he leaves, to my surprise there is no reception at all and now i cant even watch tv. I get a call back from the company who tells me anything faulty needs to be fixed and that the service man didnt make my reception worse! (Eventhough service man was on my roof) When i say my husband will come up to the business address tomorrow, he claims i am threatening him and hangs up. I call him back to advise him i am going to fair trading.

Just a update. My tv reception is back to normal this morning as i just fiddled with auto find tv channel settings on tv. So i would have paid $260-$230 for nothing.

Approximate cost: $260

Alphonso was excellent. He was knowledgeable and friendly and worked quietly and cleaned up after my new antenna was installed and TVs tuned in. I would not hesitate to recommend Nu-Life TV. They did what they said, when they said and were reasonable with price.

They are a highly professional team. The dispatchers and the technicians provided me with confidence that the job would be done right from the moment I rang. They asked the right questions about my house and provided a great warranty for the services and parts. All at a reasonable price. What more can you ask?

Very prompt and efficient. The technician new what he was doing. Excellent service, Would recommend to anyone requiring a new aerial fixed.

Called Nu-Life to install 6 points and a new antenna. Was happy with the price so went ahead that day. My technician was Amir and what a great worker. Took 4 hours with Amir crawling under the house installing cables. What a great job. Amir never left until everything was perfect and all tv channels were tuned. Would recommend Nu-Life, but ask for Amir you will get great service.

Jamie came early and was very friendly and polite. He checked and re-checked until all TVs were working to his satisfaction. All residents were very happy when he left.

Excellent service was received from the minute I called for a report and installation of a new aerial after a lightning strike destroyed our reception. Installation could not be faulted and I checked the product on the internet and found it to be superior quality. Price received was good and discount was too. Reception now is brilliant compared to previous reception of old digital aerial that was replaced 2-3 years ago.

UPDATE: After posting the review below, I was immediately contacted by Arthur, the service manager at Nu-Life, who has been very helpful in rectifying my issues. The issues with the reception have now been resolved and he was able to provide a very good price for the relocation of my antenna position to the top of the roof to provide optimal reception. He even provided follow up calls to make sure everything was ok. Thanks for all of your help in improving my experiences with your company.

I thought I would pick a 'local' business to replace my old analogue antenna so found Nu Life. The technician came late but was a nice guy and said that he would need to replace my antenna with a digital antenna. We agreed on a price and he brought out a small and simple antenna. I asked if he was sure that it would be strong enough to provide all channels especially at night when my channels would drop out and he said "yes". He was kind enough to also replace my antenna cable going to the TV with a higher gauge cable he made.

At night, however, the channels began to drop again and what was worse was that other channels which I had no issues with were getting artifacts or dropping out. I called Nu Life support and they said that the only days available to me were workdays. I arranged to have a day off work and the support staff said that she would make it in the morning so that I wouldn't be wasting my whole day waiting for the technician.

On the day, no technician came in the morning so I called Nu Life support who said that he was running late and that he would not be able to come until later in the afternoon and if I was still able to "be there". I said yes since it was very hard for me to take a day off work. Later in the afternoon, I receive a text message to say that I had to call them back up to rebook the appointment. So no technician came and somehow I am going to find another day off work to wait for Nu Life to fix my antenna.

Service was excellent.
When I called they were able to arrange an on site quote the same week.
The technicians arrived on time and were a great help.
Quote was provided on the spot and were then able to proceed with the work on the spot.
Very happy with the price and level of service.

Approximate cost: $320