Netsquare Computer Services

4.8
based on 32 reviews

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32 reviews about Netsquare Computer Services

17 Jul 2016

Fast and excellent service! Great communication with its friendly staff, even though they were a bit short-handed at the moment I was there hahah. Anyways, a trustworthy store with a reasonable pricing! Solid 10/10!

Approximate cost: $45

10 Jul 2016

This is probably the best IT store within local area. Have to give a shoutout for its rapid and friendly service. I sent my laptop to them last friday, because it wouldn't connect to wifi at my house. Just hours later I recieved a call from them saying the laptop was fine.The next afternoon one of their staff was dispatched to check the network at my place and the problem was solved. Spoton!

Approximate cost: $150

05 Jul 2016

Super fast and professional service! But what I found most commendable of this store would be the attitude of its staff. They would pay extra attention to the communication with customers especially the old people and those who know really little about computers to make sure they understand the instructions clearly. If you are seeking a professional and passionate service, look no further

23 Jun 2016

Excellent customer service, very knowledgeable and willing to help. Would highly recommend!

verified email - 25 May 2013

my computer wouldn't open a dvd video file which I desparately needed for a presentation. the service was efficient and friendly. i appreciated the way they explained the reason for my problem and what they would do to fix it, in layman's language

Approximate cost: $45.00

Icy006 25 May 2013

That's great! Thanks for reviewing

verified email - 07 Oct 2012

I had a new case, 4 usb ports and a larger hard drive put in my computer. A fast and friendly experience. Highly recommened!

Approximate cost: $270

20 Oct 2011

Location of hidden outlook files
Installation of Office 2010
Deletion of problem pop ups
Investigation of back ups

Approximate cost: $105.

verified email - 14 Sep 2011

I am very satisfied with their service. My computer had a long 'Pain in neck' problem. It had intermittent fault of crashing for no reason almost from day one. I tried warranty from where I purchased also a couple of other service places to repair in vain with all sorts of data backing up and application, device reinstalling trouble.
I tried Netsquare recently as a last effort before I throw this monster out of the window. They magically repaired my PC with following details:
M/B BIOS updating, 750W PSU, Windows reconfiguring updating & tuning
Cost: $250+gst
My PC has worked perfectly since (more than a month now). I certainly will use them again!

Approximate cost: $275

verified email - 24 Jul 2011

When Everyone Else Said "No",..... ....NETSQUARE Computer Help said "Yes". My Mac laptop's hard drive crashed. The "Genius" at the Apple Store said it was almost impossible to recover and with $499 initial cost - who I have always been loyal to - made the data retrieval sounds like an expensive and excruciating trek up Everest. At Netsquare Computer Service, from the first desperate phone call, straight through to dropping off my dead machine in shop, it was a professional, friendly and experience at a more than reasonable price. No attitude, no doom-speak, just solid service. If anything goes wrong with my machines in the future, there is no question where I will go for service. As a small, service based business owner myself I can't speak highly enough about them. I am spreading the Gospel! Thanks for everything.

verified email - 30 Jun 2011

Had a main PC crash. Brought the box to them at their Blackburn shop. Jerry looked after me. He tested it there and then and discovered the power supply had crashed. He gave me a number of replacement options and prices. I made a selection and was out the door in about 15 minutes. They rang me later that day to say the box was ready for collection. They also ran diagnostics on the hard drive and cleaned the unit of dust. They charged a very reasonable rate for their labour. I would have no hesitation in returning to them for further IT related work.

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