The people working there are very helpful and ask if you need assistance as soon as you walk in. They are also very helpful in answering questions.
I have been able to see some of my secondhand school books here, with credit going towards next years books or paid into a bank account. It is frustrating when I have purchased a book new that year and it is considered out of date by the end of the year, because the school is only using the latest publication. Especially ridiculous when Romeo & Juliet or Macbeth have not changed in 20 years. You can put your order in and they will pack it up for you to collect, or arrange delivery. Very convenient as it can get very busy in-store when the school book lists come out.
You can order your secondary books online and they will process it for you without you needing to pay for it online. They have all books and study guides. However if you want to buy 2nd hand books, they charge you 2/3rds of the original price. If you want to sell 2nd hand books, they will give you 1/3rd of the retail price of the book if it is in good condition.
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