3 reviews about Melinzana Wood Fired Pizza

verified email - 17 Jul 2010

I have reviewed this place once before but feel it is time for a new review!
IF THERE WAS AN AWARD FOR THE WORST CUSTOMER SERVICE IN THE WORLD THE GUY WHO RUNS THIS PLACE WOULD RECEIVE IT. we ordered two pizza's at 8pm on a friday night for pick-up and were told 40 min wait. by 9pm the pizza's still weren't ready, after asking the girl behind the counter how much longer she asked the pizza cook but never told us the answer, this happened another two times. being winter we stood to the side of the pizza oven to keep warm (in the restaurant part which was EMPTY) but were told by the owner that we were in the way (of what i don't know) and to wait outside (in the cold). When mentioned that the wait and service recieved was a bit poor he responded "I don't care if you never f*****g come back again"

verified email - 04 Apr 2010

Firstly let me say that these pizzas are some of the BEST I have ever tried! what a shame the service in the restaurant is absolute crap. within 30 seconds of sitting down we were asked if we were ready to order. of course we were not. two wine glasses were bought to our table without asking but the bottle we bought was not opened or poured for us. about ten minutes later we were again approached asking if we were ready to order, we ordered two pizzas and a greek salad and some water. there were at least 7 staff on that night and of course some would have been there to answer the phone and take orders for delivery and pick up but it still took 20 minutes for the pizzas to arrive. after this the salad came!?!?!? still no sign of the water so we reminded the waitress. the waitress was never seen again after the food was served until 20 minutes after finishing our meal we asked a man carrying a bag of something thru the restaurant to send the waitress over. when asked what gelato was available she told us in a kurt manner that there are too many just get up and look in the fridge yourself. as we live only a few streets from this place we will happily order take-away from them because as mentioned before this was some of the best pizza i have come across but will be very hesitant to return for a dine-in experience.

Approximate cost: $15

Loaney
15 Nov 2009

Absolutely the best value woodfired pizza in Sydney. Great authentic italian style pizzas. Delivery slow in peak times (fri/sat nights) so keep in mind and have oven on to warm em up. Cause at these prices and quality, it's worth the wait.

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