2 reviews about Medvisit

verified email - 30 Nov 2019

I found the locum medical service to be top notch, the Dr.
was on time and reviewed my medical situation and acted accordingly. Medical problem was solved in no time at all.

Yours kindly,
D. Torode.

verified email - 16 Sep 2016

Unlike other home doctor services, Medvisit is a small Adelaide business, which is attempting to grow and develop.

I was ill a few weeks ago, and contacted Medvisit for a locum doctor. I was given the usual home doctor spiel: the doctor would be up to 3 hours, and would call me as I specified, rather than knock on the door, as I didn't want to wake my boyf or the neighbors.

However, the doc took ages and ages to arrive. I called the service, and kept being given the run around. I have not experienced this level of miscommunication from a doctors' service before.
I was so sick that eventually I did choose to cancel the doctor, because I just needed to get some sleep! However, hours later, he turned up anyway, knocking loudly on the door. I understand that this was probably a glitch or a communication issue, and this happens when businesses are just starting up.

However, I feel this was a failed opportunity to get a new customer, as I usually use a different service, and had actually googled 'home doctor service' and called the first one on the list, because I didn't really care whether I used the same service as usual or not!

I do wish Medvisit the best, and perhaps they will get better - I would use them again in a year, after they have ironed out the glitches.

happyshopping 31 Dec 2016

Not a good experience

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