Very friendly staff with a caring and calm attitude. Thanks for a positive dental experience
Having been a [on-and-off] "Client" of this Surgery for 25+ years, I have been "accepting" of the quality of dentist and service... but no real "loyalty". It's hard to be loyal when there is a noticeable turn-around of Dentists, none of whom really impressed me that much; one costing me a whole lot more by having to later go to a Specialist to fix a botched root canal. (Ian Woolfe being the sole exception.)
Today, I can now state there there is a definite "Change of Guard" for the better by new owners Dr. David Rivadillo and Dr. Amanda Ho.
As I have only been treated by Dr. Amanda Ho, I cannot provide any comment on Dr. Rivadillo. However, if he is half as good as Dr. Amanda Ho, then you can consider yourself to be in "very good hands".
At age 62, I can now, for the first time, quite categorically state that she is "my favorite Dentist"! Not a bad rap considering the number of dentists I have seen over those many years.
Friendly, articulate, caring, smart, perceptive, exceptionally capable, up-to-speed with the "modern" world of Dentistry, are "some" of the thoughts that come to mind when reflecting on my multi-appointment experiences.
In the past, when receiving that ubiquitous "Dental Reminder Letter" in the mail, I more often than not, glanced at it and thereupon dutifully "stored it" in the recycling bin.
Now, when "this" letter arrives, I actually believe I will take-up the offer and indulge myself with a check-up, knowing that whatever the outcome, I couldn't be in better dental care!
As a side note, Dr. Ho is much younger than me which means that I can easily continue to be a recipient of her dentistry skills until such time as I "fall-off-the-twig".
As a teen scarred and traumatised by dentists visits I found David's calm and comprehensive 'coaching' whilst I was in the chair for an emergency procedure incredibly reassuring. The aftercare concern showed by clinic staff was unexpected and notably professional and personal. In this age of service industry disappointment it was refreshing! I would highly recommend their service, their approach and their expertise.
I would definitely recommend the Manchester Road Dental Surgery to anyone requiring dental treatment. Both David and Amanda are thorough Dentists and have their patients welfare as their priority. For large dental work - e.g. crowns etc. - they will allow patients to pay the account in stages. It is good knowing that they both come to Mooroolbark with excellent and thorough ideas that are modern and suit the current times.
Satisfactory with lots of good explanations and care taken with treatment. Very good explanations of various treatment options
Overall a positive experience. Very minimal pain involved. A very professional and easy to talk to. Always given good sound advice.
I always find everyone very nice and very helpful. Great people........................................
Dr David is the most gentle dentist. He does his best to make you as comfortable as possible, whilst doing a great job on your teeth. He is also a really nice guy and genuinely interested in his patients. Yes he is Just WOW!
Excellent service. Staff are very professional and friendly.
Experience was very pleasant for my check up and clean.
Dentist were informative for any issues concerning my teeth.
Overall I would definitely come back here again for any future dental treatments.
Best experience at the dentists I've ever had!
The staff were so friendly and made me feel very calm and comfortable. I came in with a very sore tooth. The dentist did a thorough check whilst also talking to me throughout the process and explaining what he was doing. He gave me a list of options for what I could do next and gave me pros and cons of each option. On my next visit, I had my root canal done. I had been told by friends that root canals were really painful so I was apprehensive going in. However, the entire procedure was pretty much painless and the only thing that was sore by the end of it was my jaw muscles from having to keep my mouth open for a while. The dentist gave suggestions on how to alleviate any pain that might occur post-visit and how to care for the tooth. It was nice being explained what was happening, compared to other dentists I've been to that just do the job and send you out as soon as they're done. Would definitely recommend to friends and family for a pleasant experience at the dentists!
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