I took my 6 week old puppy in to have her first needles a few weeks back. The ladies were lovely and smooching all over my puppy! she was even given a free pet treat to keep her busy =) the needles were done quickly and painlessly and at a reasonable price. They gave me a free puppy pack with pamphlets and goodies and we will go back again soon for a check up. Was a great Vet experience.