Dined here on Valentines day evening - food was beautiful, but service and staff were absolutely awful and let the place down. This was our first visit and as we are locals we thought it would become our new thai place.
Arrived at 7.30pm - no booking, but seated quickly. They were quite busy and the staff seemed very frantic. We ordered 2 x entrees and 2 x mains with rice at 7.45pm. By 8.30pm we started to chase our entrees with 3 different staff members. At 8.45pm they brought out one of our main courses - we had yet to receive our entrees! Said we wanted our entrees first, turns out they gave them to another table, so had to cook them. Finally ate entrees at 9pm. Mains came out quickly once we had finished entrees, but this is because they had been cooked half an hour earlier and were reheated, but were still cold.
When we paid, we explained the issue, we received an apology for the delay. Total cost was supposed to be $50, and they offered a $5 discount for delay. We complained more as the service was appalling and mains were cold. They reduced the $50 bill by one main at $14.
Overall, the food was lovely, but I doubt we will be back as the service and issues let them down. During our two hours there, a number of other tables had issues and two tables left before getting any meals due to extensive delays.

Approximate cost: $14