16 reviews about JB Hi-Fi

01 Jul 2023

I would like to commend Mel on her product knowledge, customer service and efficiency.
The store was mentally busy but due to this brilliant lady, we were in n out in 20 minutes having purchased a new Sony Tv system.
You have a great team there. Well done and thank you muchly! Gill

verified email - 07 May 2016

Now that a major competitive brand is out of the game, it looks like JB Hi Fi, is the first stop. They have a huge range, but you need to do some research to make sure you are getting a good deal, otherwise check-out the smaller retailers. The staff are friendly but you might have to flag them down in the busy times.

verified email - 22 Aug 2013

My first stop when ever I am going for anything electrical! The staff are always helpful and totally understand shopping around and are more than happy to help you know what questions to ask in other stores so you can get the product you want. I always end up back at jb for my final purchase LOL one day I will stop looking around, but i guess we all want to be sure we are getting the right thing! Always remember to ask for a better price, they will always have a better price if asked.

verified email - 13 Aug 2013

Went in to buy a television today. The salesperson came straight over to assist. He asked us a few questions and helped us pick out a television - didn't try to oversell the product. Directed us to a 40" lcd tv for $350 - definetly a bargain! Would buy from there again

verified email - 13 Aug 2013

Always receive great customer service whilst searching for what i am after when i am in JB HI-FI Tuggerah. Staff are always friendly and ready to help anyone.

verified email - 20 Dec 2012

Ordered a new release blu ray, when it never arrived l lodged an item not delivered e.mail. The next day l actually received a call from them concerning my complaint, something l've never had happen by any company.l was told another blu ray would be sent out immediately, which it was and within a couple of days l received it. Great service and communication, could'nt ask for more.

verified email - 20 Sep 2011

They have absolutely every kind of music you could ever want in this store it's fantastic. Though as there are so many different music genres it does make it a little hard to find what your looking for but the friendly staff make up for that.

verified email - 01 Jul 2011

Very large store with heaps of variety. A very large dvd and cd selection. However trying to find some staff to help you can be a nightmare. And when you do find one, you are lucky if they know anything about what your after.

verified email - 01 Jul 2011

Cheap prices, large store, great range of products and brands. Friendly and polite staff. Love it when they have sales.

verified email - 25 Jun 2011

jb-hifi is a great store cheap prices friendly staff up todate stock and unbeatable sales.i will continue to use this buisness and reccomend it to my friends

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account