6 reviews about Inner Forest

22 Aug 2021

Magickal
Best New Age Shop!! Gorgeous People, Beautiful Crystals and All You could possibly want

verified email - 04 Jun 2021

Last week i was in here with my partner to pick her present out after we had just had lunch nearby. a staff member walked up to us and asked my girlfriend who was wearing a dress at the time to empty her pockets as she watched her place something in there on there security. once my gf enlightened the staff that her dress doesnt even have pockets she was very defensive. unbelievable to read others have had similar problems of this???? Doesn’t even deserve one star

verified email - 19 Mar 2021

Please to the pics in Google drive below of comments from yesterday alone of 5 other ppl with similar experiences at this store

https://drive.google.com/drive/folders/1GrokSmtdM3KCuk50Jk2nWPKcDyy03xN7

verified email - 06 Jan 2013

From the outside, Inner Forest on High Street seems like a charming, spiritually based store. However, my experiences did not live up to my expectations.

Inner Forest's internal ambience is quite nauseating... literally. I am fond of scented candles and incense myself, but the sheer amount of incense being burnt in Inner Forest is ridiculous. The air is very thick and makes breathing rather difficult. This already creates an unwelcoming aura.

They stock some remarkable products - I have seen some beautiful dresses and mirrors, but I find their prices to be on the side of excessive. I bought a pack of oracle cards and afterwards I realised they were considerably cheaper online. But what drives me away from Inner Forest is the level of service. The attitudes of some staff in particular are a little hostile. I tried to get a refund for a necklace that broke within two days. Instead I was accused of being careless and breaking it myself. I found this to be astonishing and unbelievable, as I had done nothing of the sort.

Inner Forest is a quaint little place, perhaps a little odd amidst other stores on High Street. If you can brave the thick smoke, then you might discover some little treasures. They really do have some beautiful trinkets.

Update 07/01/2013: I braved Inner Forest again because I found a nice little knit top in the window for only $10. I think their ambience and service really depends on what day you go in. Today, I had a very helpful and kind woman serving me. She set me up a changing room and said it was fine to keep my bags in the change room with me (a lot of places refuse this). Furthermore, I asked after a few point pendants. She showed me the stock they currently had, showed me the difference and welcomed me back into the store at the end of the month when they would stock them. The incense-filled environment was also at a minimum, which made my lungs happier. I will give 'value' 3 stars as their chains and point pendants were of a reasonable price.

As I will continue to say, I am proud of businesses that can uphold consistency. Although I might have had a good experience today, Inner Forest might have a bipolar mentality. Fingers crossed that you don't experience a mood swing.

Hopefully the business in question will see this review and make the appropriate alterations, where necessary. Friendly and proficient customer service is vital for the long-term survival of any business and hopefully management will take your constructive criticism on board, as this will benefit all. Regards, Reeces

Anonymous
verified email - 02 Jul 2012

I love the stuff in this store and used to shop there quite often. However there is a member of staff who I felt was unfriendly and made me feel like I really shouln't be in there, hence I dont go in there anymore. This same staff member, gives readings. The owner however is friendly and welcoming but unfortunately I wont be back.

Anonymous
verified email - 07 Mar 2010

I love this shop, and have been buying there for many years. Most the staff are lovely people and willing to help. However, I went to purchase some incense and there was a lady with very short hair serving, she was very rude to me and another customer who asked her a question. I will not shop there again when she is serving, the trouble is she is there quite often and gives the customers death stares. The owner of the store is lovely.

Approximate cost: $our experience to a good friend.

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