My daughter stepped on my son's ipod so we needed to get it fixed. We called up iLab as they were convenient and were told if we dropped it off that afternoon it would definitely be ready the next day. When we dropped it off they said, oh maybe it won't be ready until Monday (it was a Thursday). We said we were only bringing it here as they said it would be ready the next day (plenty of places at the mall that do 1 hour repairs) so they said they will see what they can do. 2pm the following day and we hadn't heard from them so hubby rang and they said they were working on it and would call when it's finished. 4.30pm that day and still no call (they close at 5pm). So hubby drove down to speak to them and it was ready but the guy was a bit put out that hubby had driven down before he rang (but if he didn't the store would have closed and my son wouldn't have had his ipod for the weekend and as he is only allowed to play it on the weekends it's a big deal for him). It cost $70 for the ipod 4 to be fixed.

The quality was fine but we were disapointed with the service (especially after my experience at Mobile Cell which I went to the following week).

Approximate cost: $70