Call 134 100 for a 24/7 service Call centre is open 24 hours a day, 7 days a week and all consultations are bulk billed
HOME VISITS: visit website to confirm location of home visits
Monday to Friday - 6pm to 8am
12:00 Midday Saturday to 8:00am Monday
Public Holiday - 24 Hours
OTHER SERVICES: face-to-face video or phone consultations
Face-to-face video and phone consultations are available 24/7 including providing access to all remote locations across Australia
Call centre operators will triage all calls as part of the booking process.
Doctors will contact the patient and send a secure SMS link to join the face-to-face video consultation.
A phone consultation can be arranged, if preferred - If a medical certificate or prescription is required, this can be arranged at the time of the consultation.
For prescriptions, the Doctor will generate a prescription and send to the pharmacy of the patients choice.
To keep Queenslanders safe and at home, special arrangements for COVID-19 pandemic situation an out of scope service can be provided upon request.
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