Hello Charlie

4.8
based on 166 reviews

166 reviews about Hello Charlie

verified email - 05 May 2012

The website has all the info about the products that I want regarding ingredients etc, had sample packs, fast delivery & also sent a hand written thank you note!

Approximate cost: $30

Hello Charlie 08 May 2012

So glad you're finding all the information you need! Thanks very much for taking the time to let us know that you're happy - we really appreciate it!

Hello Charlie 08 May 2012

So pleased that you're happy with our service and products! If there's anything you're after that we don't have, just let us know and we'll get it in for you. Thanks for taking the time to review us - much appreciated!

verified email - 05 May 2012

Great products, I use the skin care and love it. They are extremely helpful and polite. I recommend these products to everyone.

Hello Charlie 05 May 2012

Thanks very much for the lovely review, and thanks, too, for recommending us!

Boop 08 May 2012

Thankyou for your msg, shows just how caring friendly this store is.

TooStronk 24 May 2012

It's real nice to see a business that really cares, taking time to leave comments. Formula for success in my opinion.

verified email - 04 May 2012

I have been a customer for over 6 years, specifically buying Bambo Nature nappies. The product offerred is 2nd to none. The website is user friendly and the loyalty program very worthwhile. Ordering and delivery is efficient and prompt. Since finding bambo nappies, I have not returned to the supermarket brands due to Bambo's superior absorbancy and fit, gentleness on skin, fun motifs, bulk availability and Eco friendly manufacture

Hello Charlie 05 May 2012

Thank you - it's great to hear from a longtime customer, and even better to hear that you've been happy with us all this time! I really appreciate you taking the time to say so.

verified email - 04 May 2012

Fantastic customer service. Great communication, regular updates and status of order. Highly recommend. Will definitely be using again and again.

Hello Charlie 05 May 2012

Thank you so much! Glad your order got to you promptly after the PayPal hassle : ) Thanks, too, for such a lovely review.

verified email - 04 May 2012

Excellent service and attention to detail. When I ordered 2 different sized nappies, they called me to confirm I had not made an error.

Approximate cost: $150

Hello Charlie 05 May 2012

Glad you were happy! We do always call to clarify - we know what it's like trying to order online when you have little ones wanting attention at the same time : )

verified email - 02 May 2012

Hello Charlie is the perfect business for the eco conscious parent or anyone wanting the best quality products for their children. I've been using Hello Charlie since before my first baby was born and continue to use them because of their fantastic products, competitive prices and very prompt and reliable delivery, even to our semi-rural address. They are also very informative, regularly notifying about new products, latest research and answering any questions you may have about any of their products. I've recommended Hello Charlie to many people and continue to do so.

Hello Charlie 02 May 2012

Thank you so much for your lovely review, and thanks, too for telling everyone about us! We really appreciate it : )

verified email - 01 May 2012

I was searching for a particular product that was sold in many places. Although Hello Charlie wasn't the cheapest (nor the most expensive by a long way) website for the actual product, when I researched the postage costs it certainly became the cheapest. Other websites with the product a bit cheaper had ridiculous postage costs, but Hello Charlie's was very reasonable and then made my overall purchase cheaper than other sellers!

My products then turned up a couple days later (in a very timely manner). I was very happy with the focus on recycled packaging and encouraging me to also recycle the box it came in.

I also really like the personal (hand written) note to me thanking me for my business and the lollies!

Hello Charlie 02 May 2012

I'm really glad you were pleased with our service and shipping, and thank you so much for taking the time to write us such a great review. It's very kind of you.

verified email - 01 May 2012

Very impressed with speed of delivery, order was exactly as described on website and very happy with quality.

Approximate cost: $100

Hello Charlie 02 May 2012

So glad you had a great shopping experience with us, and thank you so mcuh for letting us know - it's very much appreciated!

verified email - 26 Apr 2012

I stumbled upon Hello Charlie via a web search and it turned out to be such a wonderful shopping experience. Great products, real time chat to get questions answered quickly, fast processing and speedy delivery. fantastic!

Hello Charlie 02 May 2012

I'm so glad you had a great shopping experience with us. Real time chat is great, isn't it? Happy to help!

verified email - 18 Apr 2012

Well what can I say... I love Hello Charlie!
I have had nothing but positive experiences with Hello Charlie :) Brilliant products, excellent customer service & prompt delivery. I'm a frequent online shopper & I can't speak more highly of them. I've recommended them to everyone I know.
Keep up the good work Hello Charlie!

Hello Charlie 19 Apr 2012

Thank you so much - you've made my day! That's really lovely of you!

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