4 reviews about Harvey Norman Indooroopilly

verified email - 03 Sep 2011

We normally get our photo's developed here as they usually have very reasonable and competitive prices. Photo's are developed quickly and we have never had any issues.

Approximate cost: $10

verified email - 18 Jun 2010

This store definitely needs some help. You can never find anyone to help you and when you eventually do, they usually don't want to! We used to shop here regularly but now only go there, sometimes, for photographic services. This seems to be the only department that actually have friendly, helpful people - most of the time.

This store is in a good location and I think they assume that will get them through but I seriously feel that all staff need more training on the products they are selling and how to be courteous to customers - or even to smile!

verified email - 26 Jan 2010

Rudest ever sales assistant in TV section. They all seem too busy to be bothered. As though they don't have to be bothered because they will stay in business because of they're busy location. They could all do with a good motivational course. The girl in the fridge section was helpful. Another salesman wouldn't write down the model of a TV because apparently they don't give out written prices. So I went down the road and bought it.

verified email - 22 Sep 2009

Terrible service, have to wait around for ages before someone will ask if you need help. One guy instead of helping me with what i wanted, he told me that i didn't want this, and then told me incorrect details about a product. Not very helpful.
Some times prices are really good, there's the odd bargain, but for the most part prices are fairly bad. Especially with the PC speakers, prices are really bad.
They will sometimes price match, but they never do it with a smile on their face. I get a bad vibe from some of the tech guys there.
I had one guy beat a price on a hard drive for me (by $1), and he entered some info into the computer which i assumed was so when the item was scanned at checkout it would come up with the altered price. Well when i went through the checkout, it came up as RRP. I told the lady at the checkout, and she was rude. She said, "Oh no he would not have beaten a price, just price match" said with attitude. Let's call our customers liars "day".
As it is i had to wait in line for nearly 10 minutes because there's only 1 checkout for computer equipment, and 1 checkout for electrical.
I often know more information about a product than the clerk trying to sell it to me.
Store is clean and tidy.

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