Service: Prompt and friendly! Staff are consistently polite and helpful, patient and not pushy. This includes floor sales staff, office clerical staff, also loading bay guys out back.
Product: Very big range of the latest furniture, electrical and so on.
Shop: pleasant lay out, easy to walk around and inspect the range of items. We visit this store at times just browsing, comparing prices, colours, measurements.
Parking: big convenient car park.

Our HN furniture guy here made it very easy for us to buy the right items at the best price we had seen, for the quality we wanted. He was knowledgeable and professional at all times.
VERY happy customers.