My partner and I had a three night stay here last weekend. I mentioned when ibooked that it was our anniversary when we checked In to our studio Appartment the staff had made swans out of the towels and placed them on the bed and gave us scented soaps and a card which was lovely. It was stressfree from the time I booked. We got given our room keys and explained where all the facilities were. The staff were very friendly. There isn't any resteraunt here but there arlenty of eating areas near by. Our room was tidy and clean. There is a mini kitchen minus a oven. There is an amazing bath spa in the studio apartments and a shower with amazing water pressure. There is also plenty of storage and parking. Just a shame we couldn't stay longer. Will just have to come back!