We have been using them for the last 10 years and found them to know exactly what we need at tax time to input our returns quickly and effectively. The director has taken numerous calls from us regarding both business and personal finance decisions and has managed to inform us on the possible outcomes of our choices regarding investments. They are a small and friendly practice, and in ten years have absorbed most their cost increases (whereas other companies continually put their prices up yearly), but even with this, they offer complete knowledge in all accounting situations. They can and will block out complete afternoons for more complex issues, and have stayed overtime to finish the job, without charging overtime rates.