I saw Rachel. Fantastic job on my infills. Gentle and beautiful job. Pedicure was good, I have a damaged big toenail and prefer a rather aggressive approach to the cutting/shaping of my toes nails as they can become ingrown , she was thorough but not as "Full on " as my last pedicurist. That said my previous pedicurists was bordering on being like a podiatrist. Very good communicator and good customer service.
Absolutely horrendous customer service. I had to complain about my nails being done poorly - thumbs were significantly shorter than the rest and my right pointy fingernails were completely uneven. I was treated horribly when I came in to get them repaired, they were rude, and obviously talking about me in other language. I was told by the management that I was responsible for telling the staffs that the nails were done crookedly when I had them done umm.. if the "nail technicians" can't tell what looks even themselves then I seriously question their qualifications in the trade let alone their common sense!! Never going here again.
thats a bit unfair, my wife has always had good service from them, you must have just been unlucky
Shocking service! The staff are rude and the quality of work is rubbish as a comparison to other similar nail bars! I never expect 5 star treatment but the rudeness (eye rolling & tutting) is just enough to stop me going again!! Ever!!!
Terrible service - & appalling quality of nail treatments. My shellac manicure was peeling off with 3 days. Should last 2 weeks at least. They made me sit & wait for 40 mins when I went to have them fixed & then told me I wd have to continue waiting. So I left. I wasted $85 there - save your money & go somewhere where you get quality for your money. The lady was very rude - as though it was my fault. No customer service there!!
“I have been visiting Fatana’s hair and beauty salon for over 14 years. Fatana”…
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