32 reviews about Fratelli Family Restaurant

verified email - 02 Oct 2012

This is the 3rd time I have been here and it has definitely dived with regards to quality and quantity of food. My friend and I went for our usual $10 lunch special which in the past has been more than adequate and very tasty. My friend had the fish and chips and also added veges to her meal - an extra $2.50 - which hadn't happened before. I had the BLT and added an egg - $2!
Fish & Chips & veg: half the plate was covered in chips and there were a few beans, some bok choy, carrots, a piece of corn and some broccoli on the vege side. These were ok. The fish was resting on the chips and was very small. Without the batter it would have been about 50 - 100 grams - if that.
BLT & egg: this also came with half a plate of chips which were very crisp. The bacon etc were sitting on a half circle of a thick piece of toasted white bun which was very soggy and not very nice. Another half circle was on the top - also soggy and had no taste. The bacon and egg were well cooked and tasted good. Salad was included and that was ok except it was drowned in mayonnaise - I prefer to pour my own! It was ok - but I could have bought a bacon and egg sandwich for half the price elsewhere.
The $10 lunch menu had diminished somewhat and was mainly pasta.
My friend was also disappointed with her meal as she was looking forward to a nice lunch out for a change.
We won't be back and will try somewhere else next time I visit her in frankston.

Approximate cost: $13.00

verified email - 23 May 2012

When it first opened years back, it was great. Great atmosphere inside, great meals. Now it's ok. Average. But for the price it's acceptable. Service is ok, food's ok. Not worth completely writing off.

verified email - 05 Apr 2012

We love this place, we regularly go to Fratelli's on Wednesday Night for Kids East Free. There is a great variety on the childrens menu, regular menu, specials and the cocktail list.

Approximate cost: $20.00

Anonymous
verified email - 15 Dec 2011

Whether you get served is luck of the drawer.If you have 6 at the table the chance of you all getting your meals within an hour of each other is zero.
The wait staff are nice & friendly but TOTALLY untrained and have no idea at all but OMG I have never seen anything like the rudeness of the old guy that manages the place if you ask where the missing meals are half an hour or so of the others in your party have finished.
Been there twice , the second time as I thought the first was a bad night but no way.They have no idea of customer service and the old guy sits around chatting while the place is in chaos
I believe its better at lunch time than at night as its quieter but if there are 50 people dining & 6 wait staff they should be able to get the meals out at approx the same time and they should be edible which in many cases they are not.
Never go there Its AWFUL

Approximate cost: $20.

verified email - 10 Jul 2011

Nice food, good for a quick bite. We had breakfast here once and it was very nice! The staff are mostly young, so not very attentive, but overall, you get what you pay for!

Approximate cost: $15

Anonymous
verified email - 01 Jul 2011

This place is hit and miss, but more miss than hit. Service is pretty disappointing, but I suppose, for the cheap prices you can't expect too much.

verified email - 30 Jan 2011

We have dined here at least a dozen times, with mixed experiences. Service is often poor with forgetfulness and lack of attention, but I've had worse. The "Specials Board" seems to be the same each week, and portions are average. Was better a few years ago.

Anonymous
verified email - 09 Jul 2010

This place is okay - it is what is. Not the best quality food but your not paying the highest prices. Not somewhere we go often, but its there for a quick bite if your not expecting too much

Approximate cost: $15

verified email - 22 Jun 2010

Have been there plenty of times and i do come from Brighton.Not once have i been dissatisfied.The service is excellant and food money for value Check out the specials board always something good on it

Approximate cost: $20

verified email - 18 Jun 2010

There food is great, huge portions. Seafood dishes are not stingy and good sized produce. The Desserts are to die for. They are $7 but are huge !!!! Good variety of Pizza Pasta and General Mains.

Approximate cost: $15

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account